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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We will see how it turns out in 3 months if I get my tickets delivered or not. Hoping it's legit….
Friendly page to purchase tickets good service and quick response, like to make business with you
Thought I was purchasing through Ticketmaster and was afraid I had been scammed. Reached out to customer service via chat and they stated the legitimacy. Still a little unsettled because the confirmation stated I wouldn't receive the tickets until 2 days before the performance. HOWEVER... to my pleasant surprise, i had them within the hour!
The charges are in USD and I'm in Canada and the event is in Canada. It's not right
I also will need to contact customer
Service as the tickets that I transferred to my wallet
Do not have the barcode
Easy easy easy very costly going through this process though it's easy
This is the first time I have used this ticket service and so far the communication has been good as long as my tickets arrive on time.
Easy process. No problems. I did have problems accessing the tickets in my email folder. I hope it works the day of the show.
The ticket buying process was easy and having the Wrigley Field layout really helped in selecting the right section seats. Highly recommended for purchasing tickets.
We can't pick seats. We need special needs access with a walker. Are there steps? Can we be close to the end of the isle?
These after market tickets cost much more than from AXS or Ticketmaster and no refund or resale is allowed.
Horrible! You refused to give a return upon request. Seats were separated… horrible! Scammers!
So far, so good. We will see the day of the event.
To be continued…
You cancel my first buy I don't like your sistem it is very complicated, specially for persons that don't know how to use a móvil phone
Easy to book parking but when we arrived the parking attendant made us park in a regular spot to us that the reserved parking was full
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members