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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Customer helped me very well with my issues. He was also very nice.
Good experience but, still pending for tickets delivery information, I request them by email or will be sent to my home asdress.
Quick and easy and there were no issues in obtaining the tickets.
When you have your tickets on the cell phone, but there is no internet connection nor wifi at the place where the concert is gonna take place, you need to have hard copies with you (or at least an screenshot). With your system that is not possible.
Link to sphere tickets works, but impossible to transfer to Google Wallet. Also contact us button does not work and chat facility does not fix the problem. Also not possible to contact human. Very frustrating, especially with a 16 hour time difference. We only have proof of purchase printed, not possible to print paper tickets and can only access the digital tickets via the email link. We are coming from Australia to see this and DO NOT WANT TO FIND THAT WE CAN SEE THE SHOW, because we were unable, through no fault of our own, to accept and transfer the tickets to the google wallet.
Easy to book a concert ticket. I was very happy with the user friendly site.
Quit with the after sale offers. It can be misleading and confusing.
It was okay. There were difficulties in my first interaction with this company. I didn't receive a confirmation email and it was difficult to straighten it out. In the future I hope I have the option to actually print out my tickets!
Great easy experience
Would recommend
Came within 24 hours
I did everything according to your info and everything is fine but when I went to Axis my tickets were supposed to be there but they weren't so I feel a little stuck. I did get the App but how do I create an account? I did call and they are telling me that I'll get them one day before the event. I'm afraid I'm not going to get them and I'm entertaining two other people!
Was skeptical but were pleasantly surprised by our seating. Appreciated it. Thank you.
Great experience buying tickets and looking forward to seeing show
If you aren't legit, I'm going to be very angry. It was not clear you didn't have the tickets "in hand" to sell me until after the non-refundable purchase. You wouldn't necessarily let me know the status until the day before the event, so I would have been stuck at the last minute.
This is my first time ordering tickets from this site. Very convenient and will surely recommend to others!
It was easy to purchase tickets you want. If you need tickets that is on great demand it is good to come to tickets on sale for your needs
Tickets were 80 a piece and I got charged $219? I had no idea I was being charged more than the stated ticket price till I had already checked. It was not made clear
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members