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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Helios, thanks very good tickets and work.
Bye bye
Atte Rodolfo
The tickets were a decent price but the fees are outrageous. I will buy them from a scalper and save the cost next time
It is optional of course, I am okay with using the service. Yup
Went to ticket master to get the tickets. I got bounced to tickets on sale, then I thought I was buying from ticket master canada.
The price turned into USD and went up a a result with exchange rate and what I can assume the additional cost of being bounced to tickets on sale.
Stop trying to find ways to inflate concert proces or I'll just stop going and find a different hobby
Totally Groovy haha haha hahaha queue Akashi Kansas kajaja Alaska kakak
Prices too high. Said no to insurance but was charged anyways. Game time got changed to 3 1/2 hours earlier and I could make it due to my grandsons b day party and they wouldn't give me a refund of any kind.
We received confirmation emails but there is no information on where or how we get our tickets.
Getting tickets was easy, have no complaints and would use again
Adding 50 characters so I can press the submit button finally
The experience was satisfactory. I don't know what else to say. It was kinda easy. How do you pat a computer on the back?
Easy to order tickets and they were delivered fast. Just a mix up with the names on the tickets.
Dont understand how purchasing 2 $70.00 tickets can turn into a$196.00 purchase. I'll never use this site again. Will continue to buy through the actual venue from now on.
Same as always, easy to navigate, got the tickets i was after
The online experience is always a frustration fir me as I'm not a millennial
This year was less frustrating that last year but tge tickets seem to be 2xface value in usd for a show in Canada where I live
Quick and easy not to hard to find what you want transaction went smoothly
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

