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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,002 reviews

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California
1 review
0 helpful votes
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Miami F1
February 8, 2025

Helios, thanks very good tickets and work.
Bye bye
Atte Rodolfo

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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What's happening
February 8, 2025

Where are my tickets? Ok, 50 characters it is, are we there yet?

Date of experience: January 29, 2025
Michigan
1 review
0 helpful votes
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Good help
February 8, 2025

Didn't take much I was able to find my tickets fast thank you so much for helping me out

Date of experience: January 29, 2025
Utah
1 review
0 helpful votes
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Screwed in fees
February 8, 2025

The tickets were a decent price but the fees are outrageous. I will buy them from a scalper and save the cost next time

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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Ticket Confirmation
February 8, 2025

It is optional of course, I am okay with using the service. Yup

Date of experience: January 29, 2025
Canada
1 review
0 helpful votes
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Went to ticket master to get the tickets. I got bounced to tickets on sale, then I thought I was buying from ticket master canada.

The price turned into USD and went up a a result with exchange rate and what I can assume the additional cost of being bounced to tickets on sale.

Stop trying to find ways to inflate concert proces or I'll just stop going and find a different hobby

Date of experience: February 1, 2025
North Carolina
1 review
0 helpful votes
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Easy Peezzzzzie
February 8, 2025

Totally Groovy haha haha hahaha queue Akashi Kansas kajaja Alaska kakak

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Awful
February 8, 2025

Prices too high. Said no to insurance but was charged anyways. Game time got changed to 3 1/2 hours earlier and I could make it due to my grandsons b day party and they wouldn't give me a refund of any kind.

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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We received confirmation emails but there is no information on where or how we get our tickets.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Had a great experience in buying Tickets on sale for the first time.

Date of experience: January 29, 2025
Arizona
1 review
0 helpful votes
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Easy
February 8, 2025

Getting tickets was easy, have no complaints and would use again

Date of experience: January 29, 2025
Washington
1 review
0 helpful votes
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Title
February 8, 2025

Adding 50 characters so I can press the submit button finally

Date of experience: February 4, 2025
Ohio
1 review
0 helpful votes
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Attagirl/boy computer
February 8, 2025

The experience was satisfactory. I don't know what else to say. It was kinda easy. How do you pat a computer on the back?

Date of experience: February 4, 2025
Canada
1 review
0 helpful votes
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Easy Peasy
February 8, 2025

Quick and easy. The timer stressed me out a bit, but overall simple

Date of experience: February 1, 2025
Georgia
1 review
0 helpful votes
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Easy and fast delivery
February 8, 2025

Easy to order tickets and they were delivered fast. Just a mix up with the names on the tickets.

Date of experience: January 29, 2025
Arkansas
1 review
0 helpful votes
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Mixed
February 8, 2025

Fees are high, site ordering from is misleading. Seemed like I was on the venue site

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Rip-off
February 8, 2025

Dont understand how purchasing 2 $70.00 tickets can turn into a$196.00 purchase. I'll never use this site again. Will continue to buy through the actual venue from now on.

Date of experience: January 29, 2025
New Mexico
1 review
0 helpful votes
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Nice experience
February 8, 2025

Same as always, easy to navigate, got the tickets i was after

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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The online experience is always a frustration fir me as I'm not a millennial
This year was less frustrating that last year but tge tickets seem to be 2xface value in usd for a show in Canada where I live

Date of experience: February 4, 2025
New York
1 review
0 helpful votes
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It was cool
February 8, 2025

Quick and easy not to hard to find what you want transaction went smoothly

Date of experience: February 4, 2025