On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wonderful, quick and easy. Email says I will receive the tickets in April.
Thumbs up experience. I was happy to find the tickets I desired.
I'd prefer to have the ticket as soon as it's paid for instead of waiting until the day of the concert for them to be released. Until I have the ticket I can't leave a good review. I know you're a third party seller but that doesn't stop someone else from scamming. The ticket has been paid for since December and I still haven't seen it yet
Fsdfgsfdsdfgasdfgsadfgsdfgsdfgsdgsdgsdgsdfgsdgssxdbg
The ordering was easy and I received my confirmation email. So good to go as of now. Will let you know how it goes after I park there this weekend.
Thanks
Very easy to use. I found it very quick and easily navigable. Highly recommended.
Nothing else to add. I will likely purchase again.
Nothing else to add. I will likely purchase again.
I received my confirmation quickly with no issues thank you
If the comedian decides to reschedule after I buy my tickets i'm stuck trying to resell my tickets
Tickets haven't arrived yet, they have to get to Germany,...
I was kind of worried about not receiving my tickets immediately after purchasing them, but everything turned out perfectly, and I got them the next day!
Super easy to use and was easy to deal with, would recommend.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members