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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased and received exactly what I needed. A little pricey after the fees.
Don't force any special offers on me that require subscription to other services please!
Somehow insurance was chosen as an option and I'm trying to get out of it and it's impossible because the credit card they are going to refund not even the credit card they used to glitches the actual tickets. It just definitely makes me not want to go on this route again with your company. I'm actually hoping the tickets are not a scam.
Everything was perfect. But I would prefer to get my ticket immediately, but I got it in 1-2 days. It is really unusual and look like we live in 2007 not 2025
Easy to use website, The hidden fees are stupid high. The site was easy to use, but, there was no mention of fees that were going to be that high. We bought tickes at $ 165.00 Each. We paid a total of $455.58. THAT MAKES THE FEE $125.58 HIGHER THAN THE TWO TICKETS. I WILL NEVER USE THIS SITE AGAIN!
After contacting customer service by email I received a reply that assured me all was well. I appreciate your help with this
It was very easy but unfortunately it doesn't provide the exact seat purchased just section and row
Easy and simple, clear and fast, everything works. Just waiting to get my tickets.
Never purchased tickets in this manner before. Was easy with no problems or concerns.
Hope it's not a scam.thought I was on Ticketmaster. Guess I'll have to wait and see
My tickets were $116 per person and the final bill was over $300. The extra fees are outrageous!
Awesome experience buying tickets online for 2 different events. Buying tickets online is very convenient.
No issues the site is very easy to navigate and choose best ticket choice
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members