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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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You need to allow a different delivery method other than electronic transfer. Not every has a printer or a cell phone capable of displaying the ticket.
Easy to work with and purchase
Loved the email confirmation
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It is quite Painful to pay $150 in fees for 2 tix to an already expensive show.
Tickets were provided fairly quickly. Although a little pricey, seems like it was worth it.
How sad that the fee is 1/3 of the ticket price, the seats are less than ideal and clearly there is a computer buying these tickets and selling to humans at a premium. The direct venue tickets sold out in a second and people still hopeful to see the show were directed to this site, who took advantage of the situation and overcharged.
Good no problems thanks will order again easy process you can do it
My previous experience was just like this. Easy, speedy and would do it again.
Easy to see where the seats are located. Easy to find the digital ticket.
I'm a foreign student so little bit I feel nervous
But it was good to get a ticket lol
Tickets won't be available until the Thursday before the show, which I completely understand. However, the multiple confirmation emails that route to ratings site is a bit annoying.
Easy safe and reliable highly recommend will use in the future. Great experience
Had no issues. Simple and fast. Notification on each step. Would recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members