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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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So far so good, the tickets were a little odd being on a full sheet of paper instead of an actual ticket, almost looked fake.
Happy to be going to this event. Fast and easy purchase. Thank you!
Good
Your processing fee of almost $24/ticket is excessive
Only disappointed, I couldn't get closer seats
Very fast service
Straight forward ordering
I'm in Canada and have to pay $USD?!
Very easy and fast! Love that paypal is an option
Wish prices could be listed as Cdn instead of US
You are over priced - should have ordered the tickets from RWB instead.
I was shocked to see a fee for email delivery. Then more shocked to see an extra $100 for service fees.
I received the tickets by email.
Very easy to follow and complete. A+ rating
Would repeat this! We were surprised that the seats were reassigned at the last minute at SDSU, but the reassigned seats met expectations.
Thank you!
Good job great service will buy again. Thank you!
Thank you very convenient and easy.
I think the service fee etc. is a bit high, next time I will go to the box office and see if they charge a service fee. Price is just to high for convenience.
Your website was very easy to use.
It was fast and easy and appreciate the option of delivery or email delivery
As long as we actually receive the tickets we purchased - great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members