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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Maybe I was going too fast but I didn't see an option to add more tickets. I ordered 2 tickets in Sec 334 row 10 and 6 tickets in Sec334 Row 12 for a total of 8 tickets.
Very easy and convenient to use
Easy to navigate
Great experience, quick service, very satisfied, will definitely use the service again
Very easy and great prices
Good!
No
Has been an easy process so far
Thanks
The handling fees are outrageous
Nothing to add
Na
Was fine
Hip hip hooray
It's user friendly
Found a better price than other sites, and protection
Super easy. Offering Apple Pay is super helpful. The 'additional fees' are getting a little out of control, though.
I think your service charges are excessive and I had no opportunity for aln alternative shipping method or picking up the tickets at the event. Shipping was very expensive for two tickets. I also find it poor business that my order was placed well in advance of the event, but the tickets come UPS the day before. I was concerned that they would not arrive on time.
Good
Easy to use, but the mark up on the ticket price is shameful and highway robbery.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members