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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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It was a good experience
Great
Easy to use
I wish i could see the seats I am buying.
Easy and quick
Your site is easy to use
Provided the information on the concert i needed. Very helpful!
Very user friendly
Super easy, this is the second time I have used your site.
I was very disappointed with the price and seating. The price had an overpriced handling fee that I wasn't aware of until I actually paid. The price doubled. I ended up paying $300 for 2 tickets that were just a couple of rows from the very top. I will tell everyone beware of this site. My sister went direct and paid a lot less for Orchestra seats. I gave 1 star because I had too.
Price was way more expensive for same tickets on Canada's ticket master site. Not likely to use this site again, unless concert is definitely going to be sold out. Over paid by about 200.00
This was quick and easy
This is my first time. It went without any problems.
Great...
The service fees are extremely high. I feel like being taken advantage of
This is the first time I have purchased from this site I was surprised at the added costs and not having the tickets in my hand is not very comfortable. I did not realize that the tickets were sold be someone else and you were a go between. I hope when I go to the arena there will be no problems getting my seats.
Quick and to the point.
I think that we should be able to see a diagram of the seating so we know what we're paying for as well as an itemized statement showing what the extra charges are. My charges went from $122.00 to $166.? For some unexplained reason. I don't even know what I just paid for!
Hopefully this works!
I just wonder if you can buy tickets directly from the Theatre at no additional charge. This is a Christmas present for my husband. I live 25 miles from St. Charles
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members