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TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good
My choice of delivery was only e-mail, not even a choice of USPS. I purchased the tickets over 30 days in advance of the event. Surely even the USPS could get me the tickets in that amount of time! Then you had the nerve to charge me for each ticket. $15 to send 1 e-mail. REALLY?
Went smoothly
Fine, except for getting a view of the 318 area to see the seating arrangements.
No, i have no experience
None
I have not used the service. I misunderstood what I needed to bring to provider. Thank you for your instruction
Went smoothly
TRAVIS BOUTA BE LITTTTTT
Can't be explained in a few words, but would not purchase tickets ever again
I Feel completely ripped off I though it was a Canadian site and when I got my credit card bill was shocked by the us$s and the astronomical service fee. I will avoid you at all costs.
You guys had the best seats available at a good price! I did call and talk to a woman who was kind enough to explain e-phone tickets. I actually bought 3 seats and a few rows back and saved 165.00! Now we will have more room! I wish seat locations were available, We like isle seats and it is hard to purchase $$$ tickets without knowing what the seats are. Being stuck on the far end stinks having to walk buy all the people and your view may be restricted. Hope not in this case! Merry Christmas and Happy New Year!
From a very happy concert couple
None
I've always had a good, no issues experience with this site.
I thought I was going to get a 10% discount...
It was very unclear where the seats were actually located. There was just a general area and for $107 each, it would be nice to know exactly where the seats were. Now that we received our tickets, it is sad to say that TicketSales.com overcharges for their ticket sales. The tickets for the show we want to see have a face value of $48.00 each. TicketSales.com charged us $107.00 for each ticket, $59.00 each over the individual ticket price. With all their other charges, our total cost was over $283.00. Also, because TicketSales.com does not specify seats selection at the time of purchase, we had no idea where we would be sitting. Our tickets indicate that we will be sitting at the back of the balcony, one row from the back wall and in the furthest corner from the stage. We are very disappointed with the service and products we received from TicketSales.com.
Very quick and easy! Not confusing at all! Would use it again.
I had a great experience
Good, except too many expensive fees!
So far so good
Answer: I thought I was buying direct from event site. Obviously I did not to research or read fine print. Never again. Don't buy from them!
Answer: Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible – helping millions of fans attend events they love. The TicketSales.com 100% Guarantee ensures all tickets are Authentic, Accurate, and On Time. TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. Any issues with ordering can be resolved by contacting the Customer Care team 9am-Midnight Eastern via Phone, Live Chat, or Email@ https://www.ticketsales.com/content/contact.html.
Answer: Good luck because the only thing you'll be able to get is a message saying "We apologize, but we are experiencing a high volume of chats at this time. If you would like to leave a message for our team, please enter "message" and our system will help you send a priority message to our team. Otherwise, enter "continue" to continue holding and a member of our staff will be with you as soon as possible." for 3 hours!

