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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

Instant Feedback

17,429 reviews

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Sandra C.
1 review
0 helpful votes
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Very easy
August 1, 2019

Very easy

Date of experience: July 31, 2019
Karen T.
2 reviews
0 helpful votes
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First time order, fee for ordering online was too much, but prices for actual tickets ok

Date of experience: July 31, 2019
Mark S.
1 review
0 helpful votes
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Efficient
August 1, 2019

Efficient

Date of experience: July 31, 2019
Mallory B.
1 review
0 helpful votes
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User friendly website
August 1, 2019

User friendly website.

Date of experience: July 31, 2019
Jilberto E.
1 review
0 helpful votes
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My overall Experience
August 1, 2019

My overall Experience
Was very easy.

Date of experience: July 31, 2019
Jean C.
16 reviews
0 helpful votes
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Very efficient
July 31, 2019

Very efficient. Thank you.

Date of experience: July 31, 2019
Anna N.
1 review
0 helpful votes
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Went well very easy
July 31, 2019

Went well very easy

Date of experience: July 31, 2019
Joshua M.
17 reviews
0 helpful votes
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Very easy to use and I like the difference payment options.

Date of experience: July 31, 2019
Kathleen C.
1 review
0 helpful votes
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Easy transaction
July 31, 2019

Easy transaction

Date of experience: July 31, 2019
Don P.
2 reviews
0 helpful votes
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Was a good experience
July 31, 2019

Was a good experience. Went smooth. Will use again.

Date of experience: July 31, 2019
Jane L.
1 review
0 helpful votes
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Quick & easy!
July 31, 2019

Quick & easy!

Date of experience: July 31, 2019
Barbara C.
1 review
0 helpful votes
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EZ PEEZEE
July 31, 2019

EZ PEEZEE

Date of experience: July 31, 2019
John T.
11 reviews
0 helpful votes
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Everything went fine
July 31, 2019

Everything went fine.

Date of experience: July 31, 2019
ginny G.
1 review
0 helpful votes
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Hi
July 30, 2019

Hi

Date of experience: July 30, 2019
Lori R.
2 reviews
0 helpful votes
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Simply and easy
July 30, 2019

Simply and easy

Date of experience: July 30, 2019
Nicholas B.
1 review
0 helpful votes
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Guys this was easy drunk
July 30, 2019

Guys this was easy drunk. Yall got it.

Date of experience: July 30, 2019
Nancy O.
17 reviews
0 helpful votes
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Thank you for having exactly the tickets I wanted still available

Date of experience: July 29, 2019
Richard W.
9 reviews
0 helpful votes
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Thank you for the tickets everyone should order from here.

Date of experience: July 29, 2019
Randy H.
1 review
0 helpful votes
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Quick and easy to use
July 29, 2019

Quick and easy to use

Date of experience: July 29, 2019
Stanley P.
1 review
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Extremely convenient
July 29, 2019

Extremely convenient. Took 5 minutes and I had my tickets.

Date of experience: July 29, 2019