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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Apparently, parking in Lot A was included with the ticket to the event, but that wasn't made particularly clear, so I bought a parking pass for the show, only to find out that I wasted an extra $20. Parking passes should not have been available for purchase if they were included in the ticket price.
Well user friendly.
Excellent service
A view from the seats would be nice
Everything was perfect
Okey dokey! :)
BEWARE... deceptive practices; this is a re-sale site; tickets may be available at
Normal market rate via the "direct" site of the venue; I was mislead to believe that this
Was the actual site of the venue or the ticket venue for artpark,having the address and name of artpark listed at top of page; was not until I received the tickets that i realized these were re-sold
Tickets from someone who could not go or wanted to make a buck.
However, if you do not mind paying almost triple, the site was too quick and easy!
Tickets were delivered promptly with no hassles.
It was fine.
This was the first time I have used this service and I have to say it was VERY expensive, but the seats I got were great and we had a great time. We have never been to this sports arena and now know what seats to buy and how to buy them.
Alittle worried I won't get my tickets
Disappointed. Misleading. Frustrating.
Quick and easy
Quick and easy! Even when ur drinking! Makes buying tickets a breeze
Easy shopping; not as expensive as other ticket sites
It was not a complicated process
It was easy to order from here
None
Good experience!
I would have liked a more detailed map.
It was good and seamless.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members