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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Thank you for this opportunity
Fees seem excessive.
Sweeeet
I thought it went super smooth. No difficulty trying to find where to go and what tickets to buy, it wasn't such a. Hassle to find what tickets to know what was cheapest and which were most expensive.
Quick and easy and I get to see The Fixx!
Thx
Very efficient
You should allow cancellations due to price gouging...I bought these tickets for 3 times what you could purchase them from the venue...also your fees were not clear either
I was glad they explained that the tickets were probably in someones else's name.That they were still my tickets and would still honor them at the venue.This was helpful...
Good customer service
Good
It was fine!
Easy to navigate- should include seating chart though
Easy to purchase, however, I did not appreciate the hidden fees. The fees nearly doubled the ticket purchase price and I felt mislead.
I can't answer this question yet
Annoying to be required to fill out comment
I paid almost the face value of one ticket in fees for something I'm not going to have a physical copy of
Good
Great site, quick and east to use, love the ticket email option
Fast and Easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members