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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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17,429 reviews

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GINA W.
1 review
0 helpful votes
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Was easy to place order
September 6, 2019

Was easy to place order

Date of experience: September 5, 2019
yvette D.
1 review
0 helpful votes
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Purchased before was very satisified
September 6, 2019

Purchased before was very satisified. Received my tickets a head of time...Very Happy

Date of experience: September 5, 2019
Katryna B.
1 review
0 helpful votes
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Na
September 6, 2019

Na

Date of experience: September 5, 2019
Nancy M.
1 review
0 helpful votes
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Very easy to use and I would use again
September 6, 2019

Very easy to use and I would use again

Date of experience: September 5, 2019
K M.
1 review
0 helpful votes
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Great shopping experience
September 5, 2019

Great shopping experience. Thx.

Date of experience: September 5, 2019
Kim T.
7 reviews
0 helpful votes
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Very easy to purchase tkts
September 5, 2019

Very easy to purchase tkts. Thx

Date of experience: September 5, 2019
Donna B.
8 reviews
0 helpful votes
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Good
September 5, 2019

Good

Date of experience: September 5, 2019
Nola J.
1 review
0 helpful votes
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Would have liked to know where the seats where located,didn't realize they where general admission seats.

Date of experience: September 4, 2019
Laura D.
17 reviews
0 helpful votes
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The website was very easy to navigate and came up first in my search

Date of experience: September 4, 2019
Jane M.
1 review
0 helpful votes
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Nothing to add right now
September 4, 2019

Nothing to add right now

Date of experience: September 4, 2019
Ron U.
19 reviews
0 helpful votes
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Was quick n easy
September 4, 2019

Was quick n easy

Date of experience: September 3, 2019
Amy D.
1 review
0 helpful votes
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Good
September 3, 2019

Good. Effortless

Date of experience: September 3, 2019
Grace L.
1 review
0 helpful votes
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Everything seems good so far!
September 3, 2019

Everything seems good so far!

Date of experience: September 3, 2019
Aaron P.
15 reviews
0 helpful votes
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Nice!
September 3, 2019

Nice!

Date of experience: September 3, 2019
Ed L.
1 review
0 helpful votes
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Site was efficient and very easy to use
September 2, 2019

Site was efficient and very easy to use.

Date of experience: September 2, 2019
CG I.
1 review
0 helpful votes
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Easy to purchase through paypal!
September 2, 2019

Easy to purchase through paypal!

Date of experience: September 2, 2019
Matthew M.
1 review
0 helpful votes
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Quick and easy
September 2, 2019

Quick and easy. Had no problems and hopefully I continue to have zero issues throughout the process

Date of experience: September 2, 2019
Phillip E.
1 review
0 helpful votes
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September 1, 2019

Date of experience: August 31, 2019
Tristan D.
1 review
0 helpful votes
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Theres no option to change currency
August 31, 2019

Theres no option to change currency

Date of experience: August 31, 2019
Catherine P.
16 reviews
0 helpful votes
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I just didn't feel you represented the price well. You had a price for the tickets, but you never let us view how much we are paying and handling in service. Because it sure went up a lot after I checked out.

Date of experience: August 30, 2019