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TicketSales.com

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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17,429 reviews

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Victoria L.
12 reviews
0 helpful votes
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It was smooth
September 15, 2019

It was smooth.

Date of experience: September 15, 2019
Soona P.
1 review
0 helpful votes
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Smooth and cheap
September 14, 2019

Smooth and cheap.

Date of experience: September 14, 2019
Barry S.
1 review
0 helpful votes
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Easy!
September 14, 2019

Easy!

Date of experience: September 14, 2019
anthony s.
1 review
0 helpful votes
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Very easy to buy tickets and pick desired location in theatre

Date of experience: September 13, 2019
Robert B.
1 review
0 helpful votes
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Been very satisfactory!
September 12, 2019

Been very satisfactory!

Date of experience: September 12, 2019
Susie S.
1 review
0 helpful votes
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Ok
September 12, 2019

Ok

Date of experience: September 11, 2019
Richard G.
1 review
0 helpful votes
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Wonderful,Thank you
September 12, 2019

Wonderful,Thank you.

Date of experience: September 11, 2019
Thomas M.
1 review
0 helpful votes
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Very Nice and Easy to Use
September 12, 2019

Very Nice and Easy to Use

Date of experience: September 11, 2019
Michelle M.
1 review
0 helpful votes
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Its been great so far
September 11, 2019

Its been great so far

Date of experience: September 11, 2019
Chris S.
1 review
0 helpful votes
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Easy to navigate site and make purchase, definitely recommend and will continue to use

Date of experience: September 9, 2019
Manon B.
1 review
0 helpful votes
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I am a little nervous because I don't do this often and I hope everything is ligit.

Date of experience: September 9, 2019
Alek S.
1 review
0 helpful votes
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Great service
September 9, 2019

Great service. Thanks a bunch.

Date of experience: September 9, 2019
Anthony J.
19 reviews
0 helpful votes
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How do you charge 6.95 for email delivery?
September 9, 2019

How do you charge 6.95 for email delivery? That's highway robbery. This is seriously crazy.

Date of experience: September 9, 2019
eric l.
1 review
0 helpful votes
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Quik easy purchase
September 8, 2019

Quik easy purchase

Date of experience: September 8, 2019
Jeanette R.
4 reviews
0 helpful votes
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Too many fees
September 7, 2019

Too many fees

Date of experience: September 7, 2019
Dianna H.
2 reviews
0 helpful votes
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Very quick and easy to order
September 7, 2019

Very quick and easy to order.

Date of experience: September 7, 2019
Cassandra E.
1 review
0 helpful votes
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Like I've said before, ticketsales.com has a quick & easy checkout system, as well as AWESOME low ticket prices, compared to Ticket master & Stub Hub!

Date of experience: September 7, 2019
Karen R.
1 review
0 helpful votes
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OMG
September 6, 2019

OMG

Date of experience: September 6, 2019
glenn l.
1 review
0 helpful votes
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Easy to use
September 6, 2019

Easy to use

Date of experience: September 6, 2019
Nancy N.
1 review
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Purchased 1 ticket
September 6, 2019

Purchased 1 ticket

Date of experience: September 6, 2019