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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice service
Fast and easy to understand. I would buy from them again.
Quick, easy, all good!
It was quick and easy site
Delivery was quick and staff answered any questions I had. Very satisfied.
Thank you, I have not used the tickets yet. Event is in the future. Ratings may change
Fast and efficient.
Shopping experience was good.
Easy...veru satisfied
Confusing, extra charges are atrousous
I am so looking forward to seeing Celine Dion at the TD Garden in Boston
Quick and easy method of purchasing tickets for a great show.
Fast and easy but should of checked other sources first since I found the ticket price cheaper elsewhere.
Easy and quick
Good, extra fees feel high
Seemed to work good, first time user
Reliable quick and easy
Tickets delivered promptly. Very easy transaction. I will buy from ticket sales again.
It was an easy process and very quickly done. Now just waiting to see the show with my grandkids.
Depends on what works out. Send mr this later
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members