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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Way over priced!
Very easy and straight forward
Very easy to use.
Thank you very much. I had never ordered through ticketsales before so the different information on the ticket was confusing. When I questioned this I promptly received a reply. Thanks again.
This was quick & easy from the drop!
Purchasing tickets are easy.
Easy to order tickets and choose seats. Instant download makes it easy to receive tickets and confirmation.
It was quick and easy. Low prices for good seats!
Fast and easy to follow
I would like to be able to pick out the seats, not just the row.
A bit awkward but worthwhile. The event I purchased tickets for has not yet occurred so I cannot say yet how good it was overall.
It was quick and easy.
Aesy
My overall experience has been very successful.
Quick & Easy
Worked fine
First concert in Citizen Bank Park for me. Hope it is a good one
Good day
My first mistake was not realising this was a resale site, I was just so excited to buy the tickets for a specific comedian that I did not pay attention to the red flags along the way, if I did I would not have completed the transaction and gone to a local sales outfit to buy the tickets directly. 2 tickets that would have normally cost $ 120 cost me $400 ( resale price, service fee, and canadian dollars converted to US) so my bad wasnt paying close attention as I filled in the info along the way, costly mistake that will never happen again, never had problems buying tickets online before and will never do business with ticketsales.com again. Tried customer service but they are just the messengers of this outfit so their policy of no refunds and sales are final when paid without regards to mistakes customers may make is a dissapointment, Marc
I am not real computer comfortable, but it was easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members