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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Scam! Ripoff! Cheaper tickets elsewhere. These are double the price. When we tried to cancel the same day we ordered, phone rep claimed it was already too late. Lies
Good service so far.
Easy, first time.
This site is very easy and quick to navigate. You did a terrific job.
I'm not happy that I don't really get to choose how many tickets I buy
It was easy.
Cool
I just bought 2 tickets for $307 each. That adds up to $614. I was just charged $793.42 what's that about. Almost $200 more than advertised. You expect me to be happy?
Easy peezy
Quick n easy
It was very nice.
Ez
Everything went smooth so far.
Good ticket selection, easy checkout.
Great experience. Easy and safe.
Love Ruoff
Will know after event.
Don't bother me for any more feedback
Easy, fast and simple.
Very easy to purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members