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Tickets.Expert

3.3

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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14

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Texas
1 review
0 helpful votes
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Fast easy service
October 2, 2017

This service was fast and easy for costumers yo buy tickets so thanks and I hope everything runs smooth

Date of experience: October 1, 2017
Ohio
1 review
0 helpful votes
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They first give you an email with a receipt then send you another email to confirm the order. I clicked the link and not sure why I have to fill this out to get my tickets.

Date of experience: October 1, 2017
Texas
1 review
0 helpful votes
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Goid
October 2, 2017

Good this is good this is good this is good this is good this is good this is good this is good this is good this is good this is good

Date of experience: October 1, 2017
California
1 review
0 helpful votes
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This service was quick and easy to use, instructions were easy to follow and you receive your tickets within 20 minutes or less or purchasing them.

Date of experience: October 1, 2017
Virginia
1 review
0 helpful votes
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Great
October 2, 2017

Fast and easy. I can't wait to see the lacs with my beautiful green-eyed lady! First time on a big date with her.

Date of experience: October 1, 2017
New York
1 review
0 helpful votes
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Good
October 2, 2017

Process ok, pickup info could.be more streamlined other than that happy wih the process. We still habent receibed info on where to pickup tickets so needs to be near theatre

Date of experience: October 1, 2017
Washington
1 review
0 helpful votes
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So far so good!
October 1, 2017

Tickets were much easier to purchase way better seating which better pricing way better way better experience all overall

Date of experience: September 30, 2017
California
1 review
0 helpful votes
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The website is easy to navigate and contains all pertinent info. Fast and easy. I would defiantly use again and recommend to anyone.

Date of experience: September 30, 2017
Virginia
1 review
0 helpful votes
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Garth Brooks
October 3, 2017

Great can not wait to go to the concert. We will have a fun time. Cannot wait to go. Lookout here we come.

Date of experience: September 30, 2017
Canada
1 review
0 helpful votes
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Fantastic''Invictus Games Closing Ceremony!'' in Toronto! I went to the concert 1st. Then wrote the Review!

Date of experience: September 30, 2017
Canada
1 review
0 helpful votes
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Garth brooks
October 1, 2017

Website was super easy to use and find seats. If everything works out I hope I get my tickets and it's not a scam. We'll see lol

Date of experience: September 30, 2017
Nevada
1 review
0 helpful votes
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Quick and easy
October 1, 2017

Very easy site to use and buy tickets. I would recommend it to anyone buying tickets. I found the process of printing out my tickets slow. Most of the time I buy tickets I can print them out immediately.

Date of experience: September 30, 2017
New York
1 review
0 helpful votes
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Great
October 1, 2017

Excellent fast and convenient. I would definitely use this process again. Not to mention everything was right at my fingertips

Date of experience: September 30, 2017
Illinois
1 review
0 helpful votes
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Really easy and fast.
October 1, 2017

I loved using this website to get my ticket. It was very easy and very fast. Will be using it more often. Thank you.

Date of experience: September 30, 2017
New York
1 review
0 helpful votes
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Easy to use.
October 1, 2017

This site is easy to use. But I havent received my tickets yet. Makes me a little nervous and concerned.

Date of experience: September 30, 2017
California
1 review
0 helpful votes
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Not good
September 30, 2017

Fees are INSANE! Bought 2 tickets for $97 a piece. My card was charged $267! I'll never use this site again. I let my friend find tickets for me. Never should of trusted someone else to buy my tickets

Date of experience: September 30, 2017
Washington
1 review
0 helpful votes
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Ummmmmmmmmmmmmmmmmmmmmmmmmm
September 30, 2017

I hope I did not get scammed I have read a lot of nasty reviews for this site. I guess if I get scammed out of my money and tickets I am the idiot for not checking the reviews before hand. Please prove these review wrong and send me the damn tickets I paid for.

Date of experience: September 29, 2017
Washington
1 review
0 helpful votes
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Not Great
September 30, 2017

I found prices to be exceedingly high and a failure to mention exorbitant service fees. I also don't understand why I should write a review prior to receiving my tickets. I probably would not use this site again nor recommend it to anyone else!

Date of experience: September 29, 2017
Texas
1 review
1 helpful vote
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My reviews of the website was overall good. User friendly easy to find. I will say the fees are a little much! Excepted for the game.

Date of experience: September 29, 2017
Arizona
1 review
0 helpful votes
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Question
September 29, 2017

I am expected to write a review before I get my tickets? Doesn't make sense. If I get my tickets right away, I will be satisfied. I do NOT want to post my review. This makes no sense.

Date of experience: September 29, 2017