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Tickets.Expert

3.3

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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14

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FUCK Y.
Canada
1 review
0 helpful votes
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Fees
November 24, 2017

This site is trash, use a more reputable one. The tickets I ordered for next year don't arrive until a few days before the event, which leaves me next to no wiggle room in case something comes up. Hidden fees are criminal. Terrible customer service. DO NOT USE THIS TRASH WEBSITE

Date of experience: November 24, 2017
New Jersey
1 review
0 helpful votes
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Hidden fees are bull$#*!
November 24, 2017

Even more bull$#*! to charge me extra to get my tickets AND force me to write a review before getting access to my tickets... if i could give u negative stars i would

Date of experience: November 24, 2017
Oklahoma
1 review
0 helpful votes
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Sooners game here we come
November 25, 2017

I had no trouble getting tickets through your site. Quick and easy. I will be sure to use you next time we want to see a game. Thanks in advance

Date of experience: November 24, 2017
Arkansas
1 review
0 helpful votes
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Price gouging
November 24, 2017

Rip off added 1/3 of ticket cost to final bill for fees. MAJOR RIP OFF. Would never use this site again.

Date of experience: November 24, 2017
Iowa
1 review
0 helpful votes
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Easy
November 24, 2017

I was able to find seats in my price range very easily. The map was conveniently on top so you can see where your seats are without getting out of the site. The service was kind of expensive. The site can have the service fee added on to the price range you pick.

Date of experience: November 23, 2017
Nevada
1 review
0 helpful votes
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Received my tickets via email within minutes. At first glance, I thought the fee was way to high (still kinda do), however, after looking around, I did get the best overall price for the tickets... Sooooooo... I am a Happy Camper! I will use this site again, but I will still look around before I purchase, because you never know.

Date of experience: November 23, 2017
District of Columbia
1 review
0 helpful votes
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Great
November 24, 2017

I really like the ease of searching for my seats and the convenience. I highly recommend that everyone use this system. It saves a lot of time.

Date of experience: November 23, 2017
Texas
1 review
0 helpful votes
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NICE AND EASY
November 23, 2017

Very easy and convenient, not overpriced - printed my tickets at home and we are ready to go! Will definitely use again!

Date of experience: November 23, 2017
Texas
1 review
0 helpful votes
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Great seat
November 25, 2017

We got great seats and I'm so excited for the concert! So so so happy and I can't wait! The service charge is a bit too much but our seats are so amazing I don't. Are.

Date of experience: November 22, 2017
New Jersey
1 review
0 helpful votes
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It wasn't that great
November 24, 2017

Disappointed I didn't get my ticket right away. Not sure why i have to write a review to have something I already purchased.

Date of experience: November 22, 2017
Virginia
1 review
0 helpful votes
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Go PACK
November 23, 2017

I will enjoy watching the North Carolina State Wolfpack at Carter-Finley Stadium. Great chance for seven wins and trip to a nice bowl match up. Keep working hard. Play every down! Prepare to win. Wolfpack tailgating is top of the line. Great football atmosphere! Great fans! Go PACK! 1PACK1GOAL

Date of experience: November 22, 2017
California
1 review
0 helpful votes
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Responsive, accurate
November 23, 2017

I bought my tickets, and within a couple of hours, my tickets were credited to my flash seats account. Thanks

Date of experience: November 22, 2017
California
1 review
0 helpful votes
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Hard to get tickets
November 22, 2017

I bought the tickets easily but now trying to download my tickets have been hard. I won't order from them again

Date of experience: November 22, 2017
Michigan
1 review
0 helpful votes
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It was good thank you
November 23, 2017

It was good thank you it was easy ordering my tickets and paying for them they were great prices I dont think I could have got a better deal anywhere else but here thank you so much

Date of experience: November 22, 2017
New Jersey
1 review
0 helpful votes
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Tickets order
November 22, 2017

Easy process fast and convenient, would recomend for anyone that needs tickets waiting to download tickets

Date of experience: November 22, 2017
Spain
1 review
0 helpful votes
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Facil
November 22, 2017

El tramite es facil. Es de gran utilidad ver en el mapa del estadio el asiento que estas visualizando.
El envio mediantecpost es carisimo por edo cambie mis tickets por unos mas economicos

Date of experience: November 22, 2017
Colorado
1 review
0 helpful votes
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Too expensive service fee but good service. The service fee should be shown more in advance. Waiting for email with tickets. Hope will arrive on time

Date of experience: November 22, 2017
New Jersey
1 review
0 helpful votes
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Easy experience
November 22, 2017

Looking forward to seeing my son enjoy his first live show and from the front row too! Easy experience getting the tickets so far!

Date of experience: November 21, 2017
Oregon
1 review
0 helpful votes
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Nice way to get tickets
November 22, 2017

Simplified way to get tickets. Grandson and a friend will enjoy celebrating his 18th birthday by cheering the Blazers.

Date of experience: November 21, 2017
Canada
2 reviews
0 helpful votes
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Ordered criss angel Cesar's tickets Nov 16- it is now nov 21 still have not received my email with my 2 tickets to print, trying to get through to customer service is very hard. I am posting it here. Could someone get back to me and get me my tickets, they are a Christmas gift
*******@kearneyplanters.com

Date of experience: November 21, 2017