TicketsCenterReviews 1,594

On 12/06/2019, I googled ticket masters and clicked on what I thought was a online direct seller. I didn't notice the fine print about them being resellers until too late. It was small font and placed at top edge of the screen. See attached picture. I didn't know that I was buying from a reseller until I received an email confirmation stating that the seller will make my tickets available by 9/01/2020. What! That's like 9 months from now. The venue is on 9/11/2020. I called to cancel my order right away but they refused saying that they have NO REFUND POLICY and that I can resell my tickets to someone else if I didn't want them. How can I resell them if I don't even have the tickets yet? THEY ARE CROOKS! I googled and I could have bought tickets when they go on presale a few days from now, on 12/9/2019 since I have citibank credit card, I get presale access.

I purchased tickets that were $30 face and they charged me 274 for 3 tickets without showing it prior to charging, I called them and got a 30 minute runaround. This was in the beginning of November. The show was this past weekend, i got an email a few days prior which was weeks later, saying i was sent tickets, which never happened. We spent the hour of our pre-show dinner on the phone. First told us they were sent but refused any proof, then claimed our firewall must have preveted receipt. Claimed they would resend to a new address but refused to stay on until received, they hung up on us, call 3 they claimed they were escalating and never returned to line. Call 4 now 40 minutes later, they claimed they resent from seller and we declined, total fabrication and we had given them a new email upon their own request. It never happened. They hung up on us. Call 5 they had nerve to say how dare you be calling so close to show time,(now moments before dinner ruined and totally stressed) ruder as the process went on. Final call i had bought new tix in the lobby at this point. They now claimed they were not responsible for a thing and were disgusting in their treatment of us. I've been seeing live music for a lifetime I've been using resellers for clients for 30 years. They are not legitimate never sent a thing, but promises. They took out money, sold us air and were disgraceful to deal with. We have taken action.

I went to buy 4 tickets. The price per ticket was $67 something. I figured out $70 x 4 about $280. I also added tax and I was expecting to pay abotu $284.
Well at the moment of paying there was "Service charges" for more than $14 per ticket plus $7 something for "electronic charges PER TICKET! My cost came up to $372 dollars. I decided not to go. Have these costs been shown since the beginning, I had not been so surprised and have bought my tickets.

The website made me believe I was buying my tickets directly with the venue. I was overcharged over $100.00 for 6 tickets I could very well have gotten directly with the venue and had a better seat selection. Spoke with customer service before this review and they will not refund my tickets even though I called within 3 min of purchase. Watch your websites or you will be ripped off. Also you must have a smart phone in order to get your tickets. I am older and don't use cell phones. They will not help me and I spent $800.00!

I ordered from this site not knowing much about it until after the fact, when I read all kinds of mixed reviews that either said people had no issues at all or never got their tickets and no refund. I did not get my tickets until the day before my event and it took a lot of calling on my part to push them to get me the tickets. It was also hard to talk to an actual person after going through circles of automated recordings. I'm convinced that if I wouldn't have called I would not have gone to my event. I will not be using this site again because it caused me a great deal of stress. However I did finally get my tickets and they were legit.

This is a fraud! Never buy anything here! This company may seem legitimate but it is corrupt! We ordered 5 tickets for "Disney on Ice" on DCU center in Worcester-MA (almost $300). They never sent me the tickets by email. They dont have any phone number to contact, no email. Only a live-chat with professional scammers that kept lying they had sent the tickets and coulnt do anything. They claim they have no return policy! Dont know how they are still allowed to have a home page! Professional cons! Never trust them and pass this on...

Your website looks legitimate, but you over charge for tickets to events by as much as 300% or more. I have requested my money back, and all I have been given is a load of crap. I have turned you into the Nevada BBB and am looking into a class action law suit against your company. Trisha Yearwood tickets directly from Ticketmaster are $300 less per ticket than what charged me for the same seats. My Name is Lenora Darrah I puchased tickets to the Trisha Yearwood concert on 10/25 in St Louis at the Stifel Theatre.

Purchased "VIP" tickets for Scribble Showdown; paid >$100 and received...$50 General Admission tickets 5 days before performance via email. Different name on the ticket (hello, "Menachem Reichenberg), different ticket agency (ticketfly), no VIP... overcharged by $100 (oh, they added a "fee" of like $50). Misrepresented what they can offer and no way to contact a LIVE person, despite numerous phone calls. They model their website to mimic the authentic site, so caveat emptor.

This site has pop up windows when you are buying tickets from an official venue's website that look identical to the venue's box office so that when you purchase tickets, you don't know that it isn't directly from the venue. Their customer service is awful; they refuse to cancel the order even a few hours later when I realized they robbed me. I also ordered 12 tickets, but when I submitted the credit card info, the receipt claims I only ordered 4 tickets. THEY ARE LIARS and should not be in business. HORRIBLE COMPANY - AVOID!

I purchased 2 tickets to justin Moore spent 397$ for 2 tickets in section 102. The floor seats with a cup pass are 181 each. But the price for section 102 is $46 a ticket. I could have bought 8 tickets to section 102 for the price I paid for 2 or I could have actually met Justin Moore for the price I paid. COMPLETE RIP OFF. No returns or exchanges. Horrible customers service. Complete waste of my time and money. Never using this site again.

I saw my friend was interested in an event on FaceBook so I clicked it and ordered 2 tickets, one for her birthday. Problem #1: I paid $140.00 for 2 tickets that were being sold at legit ticket places for $31 ea. Fees are ridiculous. This is a 2nd party vendor. Problem #2: When the tickets were emailed to me they wouldn't print. They later had to email them as an attachment. They FINALLY printed. Problem #3: You can't read them after they are printed. The ONLY thing that shows up is the barcode. Now I am left to question whether I will even gain entry to the venue. I called for a refund and was told no and they started offering me random credits. I said no I will go through PayPal which has denied my case that was reopened. My bank won't do a charge back so I am basically screwed! Left holding a losing hand. I will get back on here after the concert to let everyone know if I was able to attend. Horrible experience. WASTE OF TIME AND MONEY. DON'T DO IT!

Paid $267 for two $40 tickets. The event required foreign travel and lodging. Ticket-Center was completely unresponsive to 3 e-mails and multiple phone calls (they have a 800 number that they never answer). I disputed the credit card charge. Less than 24 hours before the event, e-mailed tickets arrived. I did not use them. While ticket-center made no effort to respond to me before the event, they are sparing no expense to dispute the credit card denial. Save yourself some aggravation. This company is likely a bunch of high school dropouts operating out of their mother's basement. Stick with the professional ticket vendors.