TicketsCenterReviews 1,594

I purchased two tickets totalling about $300 for Allison Krause and that was in February. Closer to the concert date, i received reschedule notice. Then, shortly thereafter, i received notice from the arts center that concerts were cancelled due to COVID and that my refund would be sent back to my bank. I have followed up 3 times. I received an email from this vendor today telling ME THEY WOULD NOT GIVE ME A REFUND but a credit on their website. Just stole my money and others. If may be too late to dispute this via my credit card company but I am trying. Thieves!

I complained to BBB Delaware, who will act on this if they hear from others. Don't let this organization get away with pocketing the money we spent on tickets for events cancelled due to COVID-19. Tickets-center.com is impossible to reach and that is deliberate: our calls, CHATs and emails are all handled by automated processes. The owners of tickets-center.com are having a good laugh, taking advantage of us and the COVID-19 situation.

Bought tickets to Dell Match Play golf event in March 2020. Event canceled due to Covid-19. Called and asked multiple times about a refund. Always told they are processing the refund. NEVER received a refund. In June received a 'coupon' i could use to purchase tickets from their site. I don't want a coupon. I want a REFUND. They just stole my money. Sorry service, always lying about processing my refund. Don't use these guys, there are plenty of ticket resellers that are better.

Purchased tickets back in February and it was canceled. I received a email stating I would receive a refund in 2-4 weeks. It not June 16th and they refuse to pay.

Took $480 of my money, event was canceled during Covid, was sent an email stating a refund would appear in my bank account in 2 to 4 weeks, then sent an email two months later changing the terms of the contract and stating I would not get a refund but would get a coupon with an expiration date, of which they did not provide. They don't answer their phone. There phone mail loops you around and around. Basically, they took the money and provided nothing. They won't even answer the call. It hurts to be the little person in this world.

I bought tickets for Houston Livestock Show and Rodeo. It was canceled due to COVID19. I received an email stating I would receive a full refund in 2-4 weeks. 4 weeks and one day later I called because I had not received my refund. I was reassured that it was on its way. 2 weeks later I called again. Again, I was told I would receive the refund. A week and a half later I received an email stating I would not get my refund. Supposedly, because they are a third party business that connects buyers and sellers, they simply cannot refund anyone. They offered me a credit that must be used within 18 months. Are we even going to be back to normal by then? Not to mention I have underlying health conditions, and my daughter does too! Also, Houston Livestock Show and Rodeo refunded everyone who requested a refund! So if Tickets-Center requested a refund, they should have received it and passed it along! What did this crooked company do with my money?!?!?!?!

I purchased 8 tickets to the Foreigner/Kansas concert at Ameris Bank Amphitheatre. Due to Covid-19 the concert was cancelled. I have tried to get a refund but there is no phone number to call. Only text. They would not answer my question about refunding money. They stated it is their policy to not refund. I asked them to provide something to show where I signed knowing that and they just terminated the text thread,. THEY SCAMMED ME OUT OF $800 DOLLARS! Not surehow I will get it back but I will contact an attorney. This is wrong BEWARE!

This company is a total rip off. They sent me an email on March 13th stating they were refunding my 300 plus dollars for the America concert being canceled. Two months later I get another email from Ticket Center stating I will not get my money back it stands as a Credit with an expiration date?...
I can not get anyone in the USA to talk to me I WANT my money back. Instead they have customer service over seas... DO NOT DEAL with this ghost of a company. SHAME ON them