TicketsCenterReviews 1,594

We had bought tickets a long time ago, but due to COVID the date was moved several times. Totall understandable. The final date we could not attend due to a family out of town wedding. I tried Emailing, Calling and could not get any help. Calling was automated and told you to email then hung up with no chance to talk to a person. Emailing I just got an automated response asking how they did. They did NOTHING! So we never got our money back and never got a response from the company on the multiple emails asking for help. HORRIBLE CUSTOMER SERVICE.

They clearly state that all sales are final. AND, THEY MEAN IT. We made a mistake in ordering our tickets and asked for a refund within 10 minutes of ordering. "Too bad," they said. "Nothing we can do about it." This company has no desire to cultivate return customers.

This site sold tickets before they were on sale for 3 times the price. They are not easy to reach and when you send the message they never reply. This site is a scam. DO NOT USE IT!

Scam-they direct folks from legit websites to theirs. Elderly and others are not able to tell they are buying from a scam website, and are charge 2-4 times the actual price-for readily available tickets.

Almost 2 years, 4 reschedules (covids fault), 18 (at 45 minutes each) phone calls in 4 days, hung up on 3 times, 4.5 drive to show and told nothing more they can do for us the tickets were transferred. They were never transferred, if they were I wouldn't have wasted my time calling. Believe I'm out 545.00 because the transfer never went through. They just want you to keep doing the same thing, not listening it didn't work any other time. Oh and supervisors DONT take calls! The original tickets were refunded back to them. Wish I could give negative stars

I purchase two Nutcrackers tickets of San Francisco Ballet for Dec 10, Balcony J for a total of $408. After the purchase, I felt suspicious and went on to the official website of San Francisco Ballet, only to find out that the same tickets were being sold at the official website for $19 apiece. What a rip off. Tickets Center claims that all their sales are final. I called their customers service, but could not talk to anyone. Buyers be aware! Never buy tickets from Tickets Center, buy them directly from the company offering the show.

More than double the price for Nutcracker... feel taken and will never do again. I'm 72 and this was a first for me, ther was no explaination that they where brockers, acted like they where Kauffman ticket agent.

Bought 2 tickets back in 10/15 and never got my tickets delivered to my account or via text message. Spent 1hr on the phone trying to connect and never got thru. This place seems like a complete scam! Want my monies back!

Sold tickets they did not have at six times the selling price. No refunds. No contact. You can't speak to anyone. They violate California state law in their transactions and have an extremely low Better Business Bureau rating. Avoid at all costs. Digital ticket scalpers

They will not refund you even if you mistakenly order your tickets through them and they also sell tickets that are three times face value when you can still purchase tickets elsewhere for a reasonable price.

This company is a scam artist, they have representatives to take your money on tickets, but no on is there to help out if your concert has been canceled or rescheduled to a date you can no longer attend. I called 17 times from different numbers for they block you or divert your call to customer service which is a crock of bull for there is no one to help. Stay away. I have filed a complaint against them on the Better Business Bureau. Save your time the headache had I known. If I could give them a negative 100 I would.

I ordered tickets off them and it turned out I didn't need them so I've called, emailed, and even started a live chat. Their customer service SUCKS! I can't get ahold of anyone and I want my money back! Stick to Ticketmaster their tickets and service are legit and WAY cheaper!

FAR over priced tickets. They market themselves as though you're getting a deal but it's a rip off. Also, buyer beware - if an event is postponed (even to a year later) they will not offer a refund like Ticketmaster or the venues do. You are locked in unless the event is canceled.

This ticket scalping company charges 2X or 3X the ticket prices. I'm surprised the Broward center for performing arts allows this link through when on their website.

I purchased 3 tickets for "Regtime" play, order #*******. Paid for the delivery. Day of the performant is 10/29/2021. The message says that Ticket Center will send tickets on 10/29/2021?! It's too late

I paid $966 for 6 tickets to a show in Boston that was just cancelled. Ticketscenter will not answer calls, and only provides canned responses to my email inquiries asking for a refund. Horrible business.

DO NOT use this site. Customer service is non existent. Use another site to buy tickets from. This is a scam

I got tickets for TLC it was canceled because one of the girls got sick and they are blaming it on COVID and won't refund my money only a credit and nothing else I wanna see and they still refused to pay me my money back

Paid over $1k for tickets / insurance for my mothers birthday and showed up to the show only to find that my tickets were not for the seats I PAID FOR. We were downgraded and they were at capacity so I could not get the seats I actually purchased. I HATE THIS COMPANY