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TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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Very easy to maneuver through the website. I like the immediate email after payment was taken to confirm I have received my tickets.
This company charged me $100 per ticket for an event that ended up only costing $25 at the door. When I contacted customer service to find out why and get a refund they told me they could charge whatever they wanted and that no refund would be issued. BUYER BEWARE, this company will rip you off.
I have tried to cancel my order for over a month now. I have not got any word from anyone yet on this
This site was pretty easy to use. I just followed the directions and it was self explanatory. I liked the fact that it flashes where your seat area is.
I asked for return because I couldn't make it to the date of the event. And, it's still like a month before the event! You can't speak to a human being. Just machines.So frustrating. No return, no refunds. It's a scam.
So unbelievably disappointed in this website! It of course came up first when buying tickets to a sporting event. I was under the impression that tickets were $44 each. Unknowingly I purchased these tickets, when I went to print them out the actual ticket price was $15. They also had a service fee and digital ticket price. So for $60 worth of tickets I payed $ 235.00
So upsetting and frustrating. Will never use this website again. Warning to others do not use!
I paid over $300 US for two tickets with a face value of $70 CAD. That is 3 times the cost and the event wasn't even sold out. I thought I was buying through ticket master and paying face value with a service fee. Buy direct! This is such a scam.
Fue sumamente facil comprar los boletos, estamos felices de pronto ver a nuestro equipo ganar, ya queremos que llegue elmdia del juego
The process is far too complicated for people not very tech savvy. What happened when you got up to a window and buy a ticket.
Good and quick and easy to use. Just filling up the space just to confirm my tickets. Excited to go!
Great service and a very reasonable price for the tickets that i ordered. Very fast ticket sending as well
My first time ordering tickets was very helpful with showing details that pertained to the tickets i was ordering.
Can't wait to see the concert. Grateful Dead band and company! John Mayer is an awesome addition to the legendary group. Jerry would be proud!
The Site Was Definitely Customer Friendly There Were No Real Issues or Obstacles That Hampered One From Finding Desired Event and Completing Ticket Purchase.
Still working on cell phone instructions to lap top, to create an app. To cell phone again?
It's an unknown process.
EASY AND FAST. I've never ordered tickets before and using this made it so easy and simple. THANK YOU
My tickets have the wrong names on them. The names on ticket is James Siegendorf. Please resend the tickets with my name.
Thank you!
Very good site to use very helpful made it easier to get my tickets just don't like the fa that they give you your tickets the same day of the event I wish they gave it to you before
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
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