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TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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I've started a tradition of going to an Iowa Hawkeye football every year with my fiance, my sister and her fiance and it was my turn to order the tickets this year.
I will never use this site to purchase tickets again. I thought I was logging in to the venue site because of the way the site looked. The entire process was deceiving. A pop up came up several times telling me I had to hurry or I was going to lose my seats. I was so rushed and didn't have time to truly think and explore what I was doing I was trying to hurry and I purchased tickets that were more than 3 times face value. I immediately called the company. They refused a refund or any other help. It was literally minutes into the process. Exceptions for customer service could have been made and they were totally uncaring and unhelpful. They prey on the nativity of innocent people.
So very disappointing.
This system is so screwed up! I've spent the entire morning trying to get the tickets I paid $450 for. No chat, no one to reach by phone. Will never use this garage unfriendly system again. Still no help!
This will be so much fun, first nfl game, get to see tom brady play, first time to Florida and get to be in the sunshine!
Super easy to use and prompt receipt of purchase. 5 out of 5 possible stars I believe that I will definitely purchase tickets again using this service
Gray and fast service. I like it. Next time add app details please. The app is well round for the things you need to grab tickets.
This was an easy process to purchase tickets to Alabama Crimson Tide football game. Excited to go. First time.
It was a little overwhelming how many things i had to do to claim the tickets. I have to make an account after I paid? I hope the game is good.
Great customer service. Very pleased with my order. Would recommend them to anyone. Quick and easy steps to follow.
I purchased a pair of "reserved lawn" seats for an outdoor concert for $197.00. The seating chart showed a reserved lawn seating section with assigned seats. I later learned from Ticketmaster, who at least confirmed I had two general admission tickets, that there is no reserved lawn seating at the venue. It's paid seating or general admission, which was $36.00 each.
The site will not procure best ticket for you, only the cheapest so they can take your money. You will pay a very hefty price for the lowest quality product they can procure. Not worth it. I truly regret using their website.
Easy and efficient ordering, excited to see Hamilton! Let's keep theater flowing! Can't wait for August!
Everything worked out electronically. It was super easy, and environmentally conscientious! A win win
I received my tickets to see Luke Combs without a hitch. Good job Ticketmaster! I do appreciate the ease in doing business with Ticketmaster. Thank you
Was very helpful when trying to pick the perfect spot for my friends and I. Will definitely use it again.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
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