Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
We monitor reviews for authenticity
Easy to navigate, user friendly site. Easy ways to pay and quick email response and confirmation. Highly recommend
High fee percentage⦠as per usual with any third party ticketing site⦠but it was easy to use so I'll take it
I was hoodwinked into buying on this site, and paid $20 per ticket over face, plus a $30 "convenience fee" meaning I overpaid by 60% what I would have had I purchased directly from the Oregon Symphony web site or ticket office. Did I get the tickets? Yes. Am I happy to have the tickets? Yes. Am I pissed off at basically paying double? Oh **$#*! YES**. 0/10 will not repeat.
Very fast and solid sale.
It was a very safety operation through the web site i purchased the tickets.
This is the worse site!
DO NOT BUY TICKETS FROM TICKETCENTER!
PUT THEM IUT OF BUSINESS ALREADY!
I will enjoy the show regardless.
$105 for $20 face value tix!
RIPOFF!
Got my tickets within 3 days of purchase. Happy with service. They were expensive but less expensive than what the venue was selling.
I have tickets. I originally purchased through seat geek. They took my money then reported the match has been cancelled. They charged me 100.00 for four tickets. They wouldn't sell three. I bought worse seats from you for $100.00 a piece.?
Very easy process
Second time Ive used this site and will continue when possible to use this site for future concert tickets
I RECEIVED TICKETS UNDER A DIFFERENT NAME & ORDER ID... LIVE CHAT SAYS IT IS OK... THEY ARE MY TICKETS AND NOT TO WORRY... HOPE THAT IS CORRECT...
I warn you stay clear of this website. I purchased t2 tickets to a local baseball game for a father and son night, and was under the impression that the tickets were $44 dollars a piece and bought them thinking I would be giving my son a wonderful experience. Well when I printed off the tickets it had $12 on it hat a complete rip off! I was over charged with taxes and ridiculous fees about $110 that buys a lot of hot dogs and souvenirs for an 8 year old boy. And also dont waste your time calling there customer service, they are complete useless and cant speak fluent english. Please take my warning and stay clear!
I just placed my order & I got my tickets fast! :) 10/10 would recommend! Thank you again for the tickets!
Perfect perfect perfect great experience for bees tickets. Second time 4th time using this app! It's wonderful
I ordered tickets to a concert and was expecting to pick my seats. If I am reading it correctly, I will not receive my tickets until the day before the concert. I would like more control over my purchase, picking my seats etc. I like to sit on the end of the row and I am afraid I will be stuck between others. I am a rarely large person and will not do well crammed in between people.
Buyer beware! They just sold me fast passes that are NOT EVEN tickets, with no indication they are not tickets. I realized this as soon as I downloaded them & they won't do anything. Their Customer Service is a joke. They told me to go back online and purchase the tickets (at double face value) to go with these worthless fast passes. I will never use this site again. Buyer beware - this is a SCAM!
Purchased 3 tickets for Hamilton at $350, when they sent the e-ticket to me it had $149 printed on it. I contacted the Kennedy Center and was informed I did not purchase the tickets from them. At closer review I called Ticket-Center.com (1800#) they said they could charge me the market place value of $350 but only supply me with the actual value of the ticket which was $149 - that was not explicit to me nor did I realize I wasn't on the venue's site. This seems deceptive, wrong and harmful and turned a birthday event upside down.
We had 2 seats at the Turning Stone Casino last night. I did the ticket purchase through Tickets-Center.com at no point in the transaction was there any mention of Standing room only, in fact each of the floor sections were numbered by row and seat number.
We get to the venue and once clearing security we were told our seats were standing only. We went to the local box office and while they were very nice it was a sold out show and they had no other seats. At this point I am still fighting the mental battle of did I miss something? The gentleman shows me his floor plan from Ticketmaster and it shows the whole area as standing only. I then told him of the venue map from Tickets-Center showing seats there. He apologized and explained we needed to call them for help.
At that point we headed back home. I'm disabled and can't stand for 3 hours. Upon arriving home, we started what would be a very painful experience. We repeated the story and many of the facts over 6 times. No integrity on doing business, no interest in owning the transaction or honoring the warranty, lastly no credit or refund. We were told they would not own this issue we have to contact the venue. I explained for the last time we had done exactly that and they told us to come back to Tickets-Center. It was an exercise in futility. Please, Please get to know the facility before purchasing tix, don't be mislead and lastly I hope this note helps someone before they can do this to another person.
Easy to order. Received tickets fast. Easy pdf for fast download and very easy to print. Will use again.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account