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TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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First time using ticket master, quick and on top of purchase, hopefully I will continue to use the service
For $40 worth of tickets I payed $150. I only knew about the actual price when I had them printed at the time of the event. No refund policy. Incredibly bad customer service. Will never use this website again. Also warning to others do not use.
It was a very easy breezy process. The use of the stage maps and the color coded indicator to illustrate available seats are very helpful
The System is easy to use. I picked my seats and was able to see where they are located. Once the seats were picked, I was able to checked out in matter of seconds.
I get that the resell market allows for mark ups on tickets, but this was ridiculous! I purchased tickets from other resell sites before but, again, this was ridiculous. I ordered the tickets (2) to the event about a month prior to the show. The total, w/ taxes and fees came out to $175. I had to actually print out the tickets and it was then I noticed that the original purchaser of the tickets had purchased them for $17.00/ticket! That's price gouging if I've ever seen. I had no idea prior that the tickets were this low at face value. Buyer beware of this site, never again will I purchase tickets from here.
Brought box seats can not verify the seller or the location of the tickets. Support services not helpful if you have a problem. I would not use this service again.
No problems at all... excellent customer service and quick to answer all my questions. Thank you to the whole team
It was good, just maybe not so much confusion, im excited and can't wait to see him, wouldn't be able too without y'all.
This company is nothing more than an online scalping business.
They sold me tickets to a comedy show for 195$ and when I received them in the mail I noticed they where purchased from ticketmaster for half the price ticketcenter sold them to me.
Also when google searching for ticketmaster the scalping company ticketcenter ads pops up first results don't be fooled. They are charging you double.
First ones I've ever bought. Quick n easy. Very happy and excited about it. Stoked to go with a close friend.
Too many steps to be able to see tickets, should be more user friendly. Next time I probably will buy directedly from the venue
Good service. It was a white smith process and would encourage others to use this site for their future ticket purchases
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
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