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TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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This site was very easy to use, the process was quick, the promotional options were great. This is the first site I've ever actually accepted the offers. I'll definitely use this site again if available.
I paid the higher price for reserved tickets and got the cheapest worst seats. I paid over 300$ for tickets I could have bought myself for 16$. They refused to refund me despite their website guarantees you will receive the quality or level of tickets you ordered. I was told it gets released to their seller and there is nothing they can do! But it's their website that guarantees a level of tickets. Terrible, it's fraud, scalping and theft, should be against the law. Don't buy through them!
I am not 100% if this website is legit, but I got my tickets the day of purchase so I think that is very good.
Awesome experience an easy set up. I was extremely nervous but this site walks you through each step. I can already tell im gonna love this app
I'm a little confused but I'm sure I'll figure this out. Don't know why you wouldn't just send me the tickets online.
Please help 5 stars for order and website I don't have computer had to forward to friend who is printing tickets. Waiting for additional ticket.
Be sure to check the market before you purchase a ticket with this website. If you fall like I did, don't expect to get a refund.
Got the tickets I wanted right away! Very satisfied! First time using this site! Very satisfied! Will definitely use again!
Never got my tickets. Bought them in January 2022 and didn't get to go to the concert. Out $500+ Reporting them to the BBB
Would be better if map showed general area of seats but otherwise not bad. Purchase process was very simple. Like the email transfer of tickets.
We had a large group trying to purchase tickets together for a concert. The tickets were priced higher than they were supposed to be (you could go back and find cheaper seats right beside where we had purchased). When I called in an attempt to shuffle our group to at least have us sitting together they said to resell the tickets ourselves. No refunds or exchanges even though the tickets were literally just purchased (I understand policies, but the customer service here is in the negative). Leaves it all to you…which is a lot of extra work when you're just trying to find a safe and efficient way to get tickets for a concert. Avoid Ticket Center!
My hubby has wanted to see blue man group for a while. I was happy I was able to get him tickets. Easy to use.
They sell tickets they dont own for way over the value. My wife didn't realize it until it was done and when we tried to reverse the transaction the customer support rep, Eve was horrific. Rude, interrupting, not listening, and not an ounce of empathy or sympathy for our situation. I would never use this service again in the absence of a written apology from her and the company. Worst customer service I have ever received.
Got tickets for homecoming game - go Bears! Cannot wait to attend the event. Simple process but fees are overprice.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
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