ThumbtackReviews 1,534

I started my Housekeeping service on $ 60 in cleaning supplies and $20 for my first credits, that was 2 years ago, I have had nothing but success with Thumbtack. For those of you having issues about not getting jobs from the leads you spend your credits on you first need to look at your reply message, then you need to pick and choose the jobs that are benificial to you, then when you do get a job you need to be dedicated to giving the best service you can offer. After a job have the client give you feedback about what you have done in case you missed something. If they are happy ask them to please give you a review when they are sent the link for it. I can say this because I am their top pro housekeeping service in Charleston SC, I won the 2015 Top Housekeeping Service Award for Thumbtack because of my reviews. Don't blame Thumbtack for your shortcomings, they are a great tool for your business, you are the one that makes or breaks your business and remember one other thing you have compitition out there so don't over charge for your service. Also on the client side of things if they want to pay cheap and you go above and beyond to do the job, don't waste your time, your worth more then that. But there is room for you to lower your price for someone that really needs your help, even then you do a top notch job. You make your business from the way you present yourself, the job you do and earning the great reviews that you work hard for.

ROGO's window cleaning is professional, licensed, & the owner is former military who earned a Purple Heart. I would happily refer anyone to him. He knows his work, does an excellent job and is "on time"! He also cleans up after a job well done, which is so important to me. If you live anywhere around Tampa, St. Pete, Clearwater, do yourself a favor and hire ROGO's window cleaning, you'll be happy you did.

We were scammed on thumbtack and went out and created a website www.thumbtack.reviews to allow people to post their complaints without them being deleted on facebook or other sites.

Come to www.thumbtack.reviews and post your own complaint without fear of having your account deleted or post removed.

I signed up with thumbtack to grow my small business that I have had for a few years. I have done well on referrals but Was hoping thumbtack could help me reach that next level. I was hired by a customer who was a total night mare and scammer. I have dealt with harassment and threats. Very unfortunate because when I was hired on thumbtack for the first time I was so excited. However, my first and only time using it will be my last because it was horrible. You can get hired but be careful with who is hiring you because I learned the hard way.

Jeanne has done house sitting for me a couple of times. I find her to be honest and trustworthy. She sends me pictures and texts at each visit. She did have to meet a plumber there once to have a toilet fixed that kept running. I would recommend her for your house sitting. I found her thru a neighbor that used her for pet sitting and they were very pleased with the care of their animals as well. It's nice to have someone reliable ti watch after your home and communicates with you.

I thought Yelp was going down and Thumbtack would take over. However, as a consumer who likes to write reviews, imagine my surprise when they screwed up big time. One day I changed my e-mail address. The next thing I new, my account was deleted. I ontacted them and we sent 6 e-mails back and forth. They had no idea who I was. When I started getting really angry, they decide to say I was erased for "fabricating reviews". Really? I have no business or company and you didn't even know who I was. Now I am fabricating reviews? Yeah right. TERRIBLE COMPANY

Let me go through the process as I see if from a recent computer help needed...
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5 people buy X# of Quotes to bid. (Cost the bidder $$)
Sometimes, not all quotes are looked at and Thumbtack says they refund the # of quote credits if the quote is not looked at, but lets get real... 5 Quotes get looked at, because that's what the customer will do... 1 bid is accepted... Profit for Thumbtack is 4 quotes based upon the non-wining bids, + 1 quote for the one that did win the bid... This sums up the amount you can lose if you don't win bids because you refuse to under price your services to win bids. It'd be cheaper for me to advertise in free places/spaces and pick the work I'll do. As a side note the 1st time I used it was a free try and someone needed a power supply for her laptop. Located one by phone at a nearby BestBuy and told her that was the fastest place to get one for cheap. Another happy customer. Didn't charge her one penny, didn't seem right.

After reading many reviews about Thumbtack, I am now hesitant to use the service. There were almost as many negative reviews as positive. It seems that Thumbtack does not always have the interest of others (customers and business professionals) in the forefront, but instead operates on its own best interests.

Four professionals responded to my inquiry but only three followed up after I contacted them. Not a bad percentage.

It is hard to make a decision based on one person-to-person meeting and very little public information available on who these people are and whether or not they are trustworthy. For that reason I have decided to query family and friends to get suggestions on qualified professionals.

Based on all this, I would relay to anyone who asked about Thumbtack to proceed cautiously.

I have exellent reputaion, references, 20years professianl experience, Bachelor's degree, clean criminal background - verified by thumbtack. I recieved 20 leads. To almost all of them I offered first lesson free. None responded. Of leads with the phone #s:
1 was answered "wrong #". 1 was "# not in service". The rest 4 had answering recording without a name of a person. None called back.
I checked some names through White pages and none came back as valid.
Sarinya Permthamsin for example does not come up in White pages at all. In any city in NV
Other's with more common names come up by tens, but none would be of age on his/her Thumbtack's lesson request. It's all BS and maybe if small protion of it works. I think Thumbtuck writes BC requests and sells them to us. there is no way to validate any of the quotes, it's all through TT sytem. One common thing about requests i got -they all state
That they want to learn music but not one requests more than one lesson a week.
Those who know music will agree - takes more than one lesson a week to get anywhere.
Shame on thumbtack exploiting people's needs and desires to work.