ThumbtackReviews 1,534

Hello to all,

I'm actually a service provider who utilizes "Thumbtack" for the majority of my business. I would like to point out that there are always scammers out there trying to take advantage of people, and this is true on both sides of the fence. I've bid on jobs only to show up and find 5 times the amount of work described in the request, I've also had a customer scam me out of close to $1800 on a minor home improvement issue.

However, after all that being said, I have no one to blame but myself. I didn't get ANYTHING in writing, it was all verbal/hand-shake...

1.) Contracts are but ONE way to avoid scammers
2.) ALWAYS check to see if they are Licensed, Bonded and Insured!
3.) Take a look at the companies profile, read it... How many grammatical errors are there? How many people have hired them? How many reviews? Are the reviews good or bad? What is the ratio of Hired/Reviewed? Does the profile have photos? Does the company have a website? Does the website have photos?

These are just steps one might take to make sure that who you hire are who they claim to be.

Thank you very much for your time!

I have been trying for 7 MONTHS to get Grout Magic to come repair a grout cleaning job they did in my home. ( I've been told the repair would take about 20 minutes.) I can not get then to return my phone calls, texts, or emails. They guarantee their work. Yeah right, guarantee to frustrate the homeowner is all. Would not use them again! (This review is not about Thumbtack, I hope to use Thumbtack to assist in reviewing this company)

Bill with key painting came out gave us a quote on our exterior we accepted and within no time the crew of Key painting was on the job and they performed the job in good workmenship manner, we've already hired them again for our interior and the team at Key painting are doing a great job, we would definitely refer them to friends and family. Bill has been a great help picking out paint colors and accent colors for our family, great rooms he also performed a mold abatement job at our summer home in Alexander bay New York, it's been a wonderful experience working with Bill. Julia R.

I wish i could give them a half of star Thumbtack is a made up company by 4 individuals they wanna be like home advisors they sell you leads and as a past contractor they i had a bad experience with them "CONTRACTORS BEWARE" this company gets into your personal business if you have a issue with one of there lead customers and if you don't resolve the issue there way they will suspend your account they make up rules as they go along and now there threatening to charge your credit card if you don't finish a job stay away you been warned

I used Arch City Tree Care last week. They beat every other bid I had before them. They did a really good job at my house. It was a giant oak tree. They were a little bit cheaper, plus they did a fabulous job. A great clean up. They also give me a better price on grinding out the Stump. I had a giant oak tree that they removed. The tree was over my house, my UE line, my swimming pool, and Also my deck. They even left me some firewood, cut up and stacked for me. They really worked hard. They where polite, and curdious. They also got the pile of limbs that had fallen out of my tree over the years(that I had stacked in the back) for free. In the future I will only call Arch City Tree Care. I've used other companies in the past. But not ever again. I was really impressed with their work, politeness, and respect for their own work. I truly fought that you will be disappointed in hiring Arch City Tree Care.

I had a VERY large move the other day. I hired Movers Connections after getting a Thumbtack account and hiring them after they sent me a quote. We, (my sister and I) have very large and old heavy antique furniture. We were moving from a 3 bedroom house to a 2 bedroom townhome. She wanted to take EVERYTHING! And the three guys from Movers Connections did just that! On top of that, some things were not packed and it was chaotic and frustrating for us and doubly so for the movers. When Michael, Julio and Edwin showed up to move us I was doubtful they could actually do it but how wrong I was! Michael the team leader was a wiry little guy with no muscles showing. Julio is 57, and Edwin looked like he still should be in school chasing the girls! These guys were astonishing! The move took about 10 hours to tell you how much stuff there was. They had stairs to climb with the heaviest furniture, a piano and couches, chairs loveseats and boxes, so many boxes! These guys deserve a rating of 10 STARS! Additionally, they had closed the contract because they thought they would be finished but ended up having to stay about 4 additional hours. Michael told me his boss said we needed to go back on the clock and I was a little huffy about that. At a two hour minimum for $95.00 an hour was getting to be too steep. James, the big boss said he would cut us some slack and allow me to pay for just one hour. I wasn't happy but i said OK. In about another hour and with still more furniture to unpack, Michael came to me and said the deal with squashed! They were not charging me another dime! I couldn't have been happier of course! And they still were not finished! And, they had a small move after that and I believe it was going on 8 or 9pm! Whenever you need a big move, call Movers Connections! You will not regret hiring these guys I promise you! Clean, neat, professional and they really care about how your furniture is treated. They were careful not to break anything at all and spent a few hours just wrapping and securing the furniture, removing the weights from the clock, tying down furniture so it didn't slide, etc... Hire Movers Connections!

I've gotten 4 clients north of $500 each (some well north) and have another interview next week. One of these clients has returned for more work, two of these other businesses will have more work in the future. I've spent $60-$100 in credits. I am very happy with the service. Kim Northrop, Sarasota, Florida

I hired Valerie and Jerry from Tender Deep Cleaning Service to clean my apartment a couple of days ago. I am glad to say that they did a wonderful job cleaning my medium sized apartment! First off, my carpet was horrendous before they came to clean it. I knew that it was filthy before I even moved into the place however, I didn't know it doesn't look so bad until I saw how fresh/new it looked after they cleaned it. I don't know what they did but honestly they worked a miracle on my grey carpet. I was finally able to see that my carpet actually has a nice shade to it. It's just been dirty this whole time. I also had bedbugs in my master bedroom, however after they steamed the carpet in there I have not had one single bedbug bite. The second area they cleaned was my bathroom and I wanted special emphasis placed on the tile in my tub and the floor due to the mold and mildew on both areas. After they finished doing whatever it is they do, my tub tile no longer had that mildew in the cracks. Also I found out that my tub tile is actually a pretty pink color and not a rusty red. Also, the floor no longer looked muddy and the whole bathroom smelled way better than when I first moved into my apartment. They also cleaned the walls above my tub area which had some kind of green fungus on them and that disappeared as well after they were done. I really just want to compliment them on the quality of their work and the kindness they exhibit in their attitudes. I live in a poor area and no one else would come clean for me, however Mrs. Valerie and her husband were willing to come clean my apartment and I thank them very much! Thank you again and when I can afford their service again I will be hiring them to come clean.

Paying nearly $7 for each property management lead is rather expensive, especially when it's obvious that some of the requests for proposals are fake or from competitors shopping the competition, but I was able to land my firm a new client thanks to Thumbtack. This client did not make contact in any of the other standard lead generation platforms, so I'm glad I had an account with Thumbtack. The only caveat I have is that there is no way to tell who is sending the request, and you are not provided any contact information to a real person directly after paying for the lead. That means you can spend a lot of money on unverifiable leads, and that makes me somewhat uncomfortable. If I had not signed a new client in the time frame that I did, I would probably have stopped using Thumbtack, simply because of the uncertainty of authenticity. I also wish that they would add property management to the list of services that a user can browse.

Jonathan A. Matthews, Broker/Realtor, CPM Candidate
*******@RDUBROKER
*******@rdubroker.com

We needed the entire exterior of our house painted. Travis came out immediately to give us a quote. He was very knowledgeable, and professional and gave us a very thorough scope of work, which was completed exactly as he said it would be. Brad and Brandon did the painting in a 2 day period. They were fantastic, professional, hard working young men. Their work was amazing and our house looks BEAUTIFUL! We couldn't be happier. We highly recommend Premier Painting, and will definitely use them in the future.
Ron and Cinde