ThumbtackReviews 1,534

Met Jonathan and Lily yesterday for the first time and I was impressed with the fine, through quality of their work. Just as important is the fact that I felt extremely comfortable having them in my home. They're hard working, highly efficient and I feel so lucky to have found them - (there have been more than a few disappointments) that we're now signed up for recurring appointments and I'll be looking forward to their house cleaning visits instead of dreading them.

A. A. Construction (Pedro Alvarez, New Braunfels, Texas) this business is a scam. Collects payment and doesn't return to complete the job. Doesn't return calls or text messages, this Contractor basically gives you the run around. Poor worksmanship, and messy got paint on my new appliances, and covers up paint on floor with the large appliances, floor is coming up in some areas. Highly DO NOT RECOMMEND, and do a background check before hiring any contractor.

This company is a joke. They make money off of businesses by providing a website in which consumers, some possibly serious but most not and just window shopping, can request quotes from a business for the type of service they need. Here's where the problem come in. The business have to purchase tokens in order to submit a request with the average for each token being $1.37 each and the average quote costing 5 tokens for consumers you are likely never to hear from. My company who has over 60 5 star ratings on two different websites quoted a price less than 2/3 less than my cities average prices and received no response. Apparently, I am not the only one concerned about if the quoted submitted are fake. If this company would require both consumer and business pay to submit it would be more beneficial for both parties to show their level of commitment.

PLEASE do not use these services on Thumbtack. I was horribly ripped off by $400.00 dollars and the Supervisor of Customer Service at Thumbtack would not advocate to try and get at least half of my money back. The contractors who BID for the jobs pay Thumbtack, so there's money in their accounts.
I had to have another photographer and a photo shop hire, re-do the images plus I had to pay nearly $600.00
I'll NEVER use anyone on Thumbtack, it's a royal SCAM, no better than CRAIGSLIST, maybe worse since they have a customer service team that won't help you against these fraudulent contractors.

Not so much - posted 3 projects on thumbtack...

1st post - didn't work out: fault of NO ONE, things happen (or don't) no problem.

2nd post - change of plans, cancelled TACK but continued to be contacted/harassed by potential companies. If I don't want to use your service "Mr. Floor person" please don't continue to contact me ask how much someone else is charging me... really?

3rd post - I hired movers based on their rating. Spent more money repairing what was broken than the cost of the movers.

Thumbtack "integrity" spent more time calling and telling me they were going to ask me questions than actually doing anything!

I have never heard back from thumbtack!

I am throughly convinced that thumbtack is a scam. I posted a review before and a rep from the company contacted me stating they wanted to speak with me and help me get business. I replied and made a suggestion about changing the pay structure to keep business owners from being ripped off. I even paid for the background check which is supposed to let potential customers know you are legit. Then all of a sudden, I got 2 calls from bids submitted. What was weird about the " customers" is that they requested services in cities near by me but the called from several states away. I. e., I'm in GA but they were in Texas, but we're gonna be in GA to get married. Not saying this doesn't happen, but after the initial call, no further contact was achieved. And I bid well below the asking price for the jobs because I signed on as a customer looking for the service I offer and discovered that they don't let the customer name their exact budget. It starts off at a certain amount which is above what most people in my area are willing to pay. I suggested to them that they change that aspect of the pricing and let the customer input their own budget instead of selecting a range so that the business will know if they want to bid for the business or not. If the customer has a $200 budget but the lowest range is 400-500, you'll put in a bid and once they view it, your money is lost and you won't get the business because you are above their budget. Do I wanna do provide my service for $200? No. But I also don't wanna waste money bidding on jobs for people with budgets below the minimum they are allowed to select. I will use only gig salad from now on because you only pay them if you book a gig through their site. But be careful there as well because like all the other sites, they want you to pay to have a "featured spot". I will leave a review of them after I've tried it for a couple of months. I feel better about using them because I personally know someone that used them and got business.