ThumbtackReviews 1,535

I will never use Thumbtack for anything ever again and I hope none of its current users have to go through what we did. I assumed that Thumbtack. Com only posted reputable contractors so I hired one ( TnJ Home Improvements -JACOB L. DOSHER) that had glowing references posted by Thumbtack to do some miscellaneous home jobs. I later found out that not only was the supposed "contractor" not reputable, he did not have a contractors license and he also had a criminal record. When I complained to the Thumbtack Customer Service Department, they actually protected the Company rather than myself and refused to release his address to me after he completely abandoned the job at our home. We currently have filed a case against this company with Magistrates court, LLR Board of Residential Contractors and and are in the process of filing a fraud case. This company was complete fraud and the owner was a conn man. I don't wish this experience on anyone. If Thumbtack had any accountability in checking the contractors that they post, this entire scenario could have been prevented. I have also since found out that JACOB L DOSHER has been all over South Carolina & North Carolina with his scams. Currently he is around the gulf coast of Florida area, near St Petersburg. I hope this information will help someone else.

We would highly recommend Jeremy for any renovation or repair
Work.
Jeremy worked with us on an installation of stained glass in a
Scottsdale church.
Jeremy has a great attitude, very reliable and is fun to work with.
His skill and workmanship exceeded our expectations. He helped
Us with finish carpentry, and some tricky electrical work. Jeremy is
A good problem solver and is willing to invest his creative effort on
Our behalf. He is capable, conscientious and meticulous in his
Attention to detail on all aspects of his work.
Jeremys skill, experience and expertise would be an asset on any
Job site.

Again they raise there quote prices on the contractor. I now pay 6 credits for a 499 sq. Ft job, if I'm lucky enough to get it in 1out of 10 tries. I'm also now paying 6 credits foe painting a nook above a stair case which is about 20 sq. Ft. Where does this even sound fair to me. I call and have complained for a out 3 years and even though I'm told tO'Day for the first time ever they call their professionals back for feed back but funny. I have always been told they don't. Well if they do, where's this top rated painting contractors call back... it's a line of BULL $#*!... They have people come up with prices per job scope who have probably never even had a paint brush in their hand or can't picture the normal size sq. Footage of a nooke above a staircase to know it's only really worth about a half (. 5) credit. They say it's still cheap but only one guy gets a job out of 5 so when 5 guys spend $18 00 or so on on bigger job, they make $90 00 while the 4 contractors have to go spend more money to not get more work.
I'm copying my Web page their and getting my own and will never spend another dime on a company that doesn't have the decency to call a top rated contractor up with as many amazing and awesome reviews as me. My advice to all you other contractors stop making these guys millionaires why you make pennies. Blow these guys off and do your own marketing like I'm going to do. Thumbtack. Com has turned into nothing more than another home advisor, another company just trying to make millions and rip you off... Thanks for getting back to me Thumbtack you show just how much you don't care about the contractors if you care only about yourselves...

Steven Paul
Paint works of Texas
Irving Texas

I requested someone to mow and edge my small front yard. Called and they said they would be there the next morning. Sorry, but all of the guys were sick that day. So, I hired another one who's website looked good. I got a quote from him and he came out to look at the yard. We agreed on a price and he came out late in the afternoon the next day. He made a huge mess and said he would be back the next day to finish. He didn't show up, so I called and told him to bring my check back and I'd pay him cash for what he did. He cashed my check and refunded me $40. He charged me $110 to mow a very small garden home yard and put some clay type dirt in a few spots. He ripped me off and will do the same to anyone. I contacted Thumbtack and they have not responded. Don't hire Rudy Zepeda!

It took me 42 tries to get one job on Thumbtack. The system doesn't allow you to weed out people that are just fishing for a price. Too many leads with no phone number available. Gigmasters requires a phone number and so does Eventective. I did everything asked. Been verified, submitted reviews, pictures and videos of the band. Website links. It doesn't make sense to put any more money into this site. When my credits run out so do I.

We hired Isaac stockdale to lay some wood flooring and put title in our guest bathroom. We had a very horrible experience! First of all our flooring is not complete and our title he put over the tub, is sunk in. In many places. He would show up for work between 11-12pm, take a lunch, and then leave at 4-4:30. Had an excuse when he came. His work is very unprofessional. We had to pay someone else to fix the mess he did. Very disappointed with his work. Please stay away from this guy, he don't know what he's doing.

My husband and I have been on Thumbtack for over 2 years together and we have two small businesses. We use Thumbtack to get lots of leads for our services. We had a VERY irate client who decided to reign down 3-5 falsified reviews -- literally 3 came in to a service that didn't involve them within a 12 hour period. The thing is that I haven't even worked in that service in about a year, and all these reviews were "off site reviews" -- meaning they looked, breathed and WERE falsified. On the service that this client actually used from us, they posted some GOD AWFUL things -- called us garbage, drug dealers, felons... WOW. Yelp even took that review down immediately, and Yelp can be pretty tough on reviews. Thumbtack, however, decided to "believe in" the falsified review and DEMAND that I have a background check to continue services. I am a principled person and I said no. I also work for a company (this can be proven on their website) that background checks all workers. I'm done! I asked if my husband could continue providing services and not me, I have no problem with that. Nope! They wanted both of us to succumb to bowing down in front of those that would lie about us. On top of all this, two people ended up emailing me back and forth. One was like, "Oh, it's okay, your husband can just do it" and the other was like "No, you both have to." SO WHO DO I BELIEVE. I am irate and I will be reporting them to the BBB for some form of discrimination or whatever this is!

I joined tt about a year ago with high hopes of making new business connections. What I found was about %2 return in my $ investment. This site is great for consumers. However they knowingly represent customers and ignore input from service providers. Half of thier "requests" are fake. Out of a few hundred dollars I bought in points I may have broke even. I almost never get even a call back for more info on requests. Let alone a chance to work for customers. It's a great Racket for the owners of this company to prey on honest small business owners

I decided to use Thumbtack again after deleting my profile because it's a challenge to get customers and I thought I would give them another chance. When I used Thumbtack a couple of years ago, you use to be able to earn free credits and if a lead requested you personally, you didn't have to pay for the lead with your credits. Well, all of those perks have changed and honestly, it's making using this site less and less attractive. In addition, I think if people are just looking for the 'cheapest' service then they deserve to get cheap instead of high quality. I keep seeing statements that the leads are not even real? Considering that no one is responding to my bids and I'm a high quality business, then I know something is wrong. I'm going to use my remaining credits then leave again. So sad. That's my feelings. ---update... just got a lead in my box, attempted to answer the lead immediately and Thumbtack said lead already had 5 quotes... 5 quotes? I just got the email! See what I mean. Crazy.

I've used thumbtack for several years, in the beginning, leads were affordable, and based on the type of photography the client was looking for. Over the years, thumbtack has changed their pricing structure, sometimes multiple times in a 6 month period. You also used to be able to submit a question to the potential client for further clarification before placing a bid. This was a great feature to weed out people just fishing. It's now extremely expensive to purchase leads (7 credits at $1.66 each) for a wedding no matter the budget ($400 through to $3000). And there is no way to clarify or ask for more verifications before purchasing the lead. I've also found that leads come in quite heavily during the day during the week, and it's rather quiet on the week-ends. However, the week-end clients are much more responsive than the week day ones. If thumbtack could be more aggressive with the potential clients to filter out the 'tire kickers' it would be a great service. As it stands - us pros are the ones paying Thumbtack to stay in business. I feel like we are the real client and the system is definitely not set up in our favor.

I contacted pastor Bob Thurman via thumb tack over 2 weeks ago, to perform a quick, simple wedding ceremony at our home in Burlington NC. I told him we wanted to get married at 0700 hrs, a sunrise wedding. This gentleman was at our home at 10 til 7:00, ready to go, and it was 13 degrees! Lol! He brought 2 wedding vow types, which really impressed us both. He drove approx 1 1/2 hrs one way to perform our service! We very highly recommend Bob to anyone else that might need his services!

1% of Thumbtack leads are real, probably the one who the number of client is available all the other are fake, actually if you read the good reviews below, they are the same name you find on the leads (Jacqueline b, Michelle H, Elizabeth G, Rachel M etc.) I receive Jacqueline B lead probably 3-4 times from different location! Anyway I send 35 quote with no response at all, never! Don't waste your money, Thumbtack make money on you but you will get nothing not even one lead book, only if the client is real but they are rare!

It really is annoying and irritating when you think WOW, these A-holes waited to get some money then stopped sending potential client emails... i gave them 30 bucks, now I know they are a scam... NOT ONE response from any potential client... Is this what the internet is now, a bunch of scams hiding behind the curtain of the virtual world...

We need to get back to the way we used to do business, over the phone, face to face, and just more honest. But then I remember that its human nature to lie, steal, and cheat... especially in the world of business...

Good luck everyone, its ok to test things out but once you know its BS, GET OUT!