ThumbtackReviews 1,534

I'm a local DJ and I used to quote often on Thumbtack. I would perhaps book 1 out of every 12 events I quoted - which was okay. There are many HUGE DJ companies around my area that no doubt would quote on everything.
Now, Thumbtack have introduced a new pricing structure and basically now it costs about 7 credits to quote on any events where the price is $500 or more. It's literally costing a fortune to quote on jobs now and I've stopped quoting completely. It's a shame because I think Thumbtack had the right idea when they started out, but just go too greedy.

Pros beware, the customer doesn't pay anything to request a quote, YOU DO! They don't even have to be serious to fill out a generic form and Thumbtack get's on average $7.50 of your money just to respond. They openly admit a 3% conversion rate. So how serious are you about building a business if you are willing to throw away money on potential customers who don't even go through a vetting process. They only have to fill out a series of questions.
The kickers is Thumbtack requires you to pay a package of credits up front.

Recently I just had a electrician referred by Thumbtack in the Pittsburgh area. His name is Glen Beu from GPB Electrical Services. I must say that I made a excellent decision in contacting him and hiring Glen to do the job. I did call a few other electricians for a quote thru email, plus also had a on site quote. The others were a lot higher, plus they were trying to convince me that they needed to do additional work on my house before they could do the work I wanted done.
Glen came up completed the work without trying to convince me that I needed additional work before he could start the work that I wanted done. My opinion of Glen he is very professional, courteous, thorough and honest. He cleaned up after the job was finished and appreciated that we were pleased with his work. I am a member of Angie's list but I must say that Thumbtack is a lot more efficient and prompt in having the professionals contacting you. If all the contacts from Thumbtack are like Glen Beu I will use Glen and Thumbtack all the time. Again, if you are looking for a great electrician. Contact Glen Beu for your electrical work.
Thanks,
Bruce P
P.S. I must inform you that I am not affiliated with Thumbtack and/or to Glen Beu. I am just a happy and satisfied customer.

I contacted Mr. Danny Bugeanu of DL Marble through Thumbtack and hired him to remove carpet and install wood floors in my three bedroom residence. His initial response to my ad was very prompt and his proposal was very reasonable. We had a phone conversation to discuss the work and his demeanor was very pleasant and professional. He did a beautiful job, followed the timeline we established for the work, and he was always in phone contact if there was a need for a delay of any sort. He is truly a professional and it was a pleasure to deal with him. His attention to detail and quality of work are excellent and I would highly recommend his services without equivocation whatsoever.

I am very happy with the services that I received from Dr. Murray S. Kaufman. The first time that I visited him I literally was a mess. I was dealing with IBS, and the condition was killing me because I didn't know how to live with it. I went to see Dr. Kaufman with the intention to receive a hypnosis protocol for IBS. I started the protocol; however, the doctor realized that I was suffering from anxiety disorder that was making the IBS flare up, and I started a therapy to work on that. Dr. Kaufman helped me to find the roots of my anxiety and how to deal with them. Every session was very productive, and I learned a lot about myself and dealing with my conditions. Now, I am in a much better place in life, and so thankful to Dr. Kaufman, because he helped me to overcome one of the darkest moments of my life. He is very knowledgeable, dedicated and professional. I recommend him from my heart to yours.

Got an appointment. Was contacted before my appointment to give a review, so obviously I could not give a review. Sent message from Thumbtack that they were redirecting me to someone else. Woman I had my appointment with knew nothing about the switch. Never had my appointment and I am still getting daily requests for a review of my experience which I never had. No one seems to know what's going on at this company. As they say the right hand doesn't know what the left hand is doing.

As a self-employed individual I have used Thumbtack faithfully for more than 16 months to try to grow my businesses (2) with mixed results. Yes, they have provided me with new leads that I have used to gain new customers. And, Yes, I have paid them for this: approx. $235 in calendar 2015 to submit my bids.
I find their new "bidding system" which they claim to be more accurate to be just the opposite! I'm a handyman and dog walker/pet sitter. The credits they have assigned to bid on some plumbing and electrical jobs are totally out of whack with the relative size/profitability of the jobs. I have continually complained directly to them about this and only receive "boilerplate" scripted responses that never really address my complaints.
So, if you're trying to obtain new leads and grow your business, I suggest you look at other marketing techniques. I have found Thumbtack to be helpful, but in the end, unresponsive to my criticisms of their policies.

Please never ever choose Lake Houston Property Mainteance for any work, they are registered with Thumbtack and the company is fraud. The owner Jason Antinori charged $1500 for some few home repaiors but actually did NOT do the work, my real estate agent confirmed Jason did not do the carpet shampoo nor the ac/dryer vent cleaning. The worse part is the guy stole our paver bricks from the garage, concrete bags and tiles from our attic. HE IS A THIEF, beware I have been trying to reach this guy and texting him, but no resposne