ThumbtackReviews 1,535

Yes it really is a scam. This site operates off an extremely broken system. Leave it free for the person submitting the quote but charge a hefty fee to the artist. This introduces the age old problem of "window shoppers" into the equation where they don't actually have interest in buying they just want to see the price for whatever reason. How hard would it be for people to input fake quotes and drive a competitor away from the site? You say it's "up to us" to land the job but your allowing the jobs to never exist in the first place. You know how many quotes I sent out to 16 year olds looking for a makeup artist before consulting their parents? Fix your system.

I don't like sites where you send off your personal info and blast it out to unknown people. But, Yelp was useless and I stopped using Angies list years ago because they hassle contractors. I've seen thumbtack for years and finally gave them a small, relatively-safe shot.

I didn't blast and just sent a msg to one no response "thing". It's a waste and ultimately wonder if it's a data mining site. It's not worth it. It reminded me of Home Advisor and I've never ever used that. Back to the drawing board.

Thumbtack is a waste of money and a rip off. This is coming from someone who used Thumbtack for almost 5 years before deciding to walk away. They charge a pro like myself (I am a DJ) between $15-50 per "lead" when you sign up for their Instant Match service. Most of these "leads" don't respond at all, let alone hire you, but you still get charged for being matched with them. All it leads to is small business owners throwing hundreds of dollars away each week for zero results. Logically, this would lead to small business owners raising their prices - but don't do that, because Thumbtack has no shortage of vendors who low ball the market. $200 to DJ your 6 hour wedding? Sure, no problem! Stuff like that.

Oh, and if you choose not to sign up for Instant Matching? You won't get jobs in yoru area - they will only send you jobs that are 100-150 miles away.

Bottom line: this company got way, way too greedy and started gauging small businesses. Now, it's basically impossible for small businesses to afford their services (not that they care). DO NOT USE THEM.

I am a housekeeper and was encouraged to sign up with Thumbtack. DON'T DO IT! I got one lead out of 77 that actually responded and pinned out, even though everyone knows that some people just will not reply to your messages on these Sites Thumbtack will bill you for EVERY Lead that fits your profile even if there is no correspondence between the pro and the alleged Client. I wasted a whole monthly budget on them, safe yourself some money, don't sign up.

I submitted my project to 4 "pros" and not one of them ever got back to me, not even to say they would not be available. It was a severely time-constrained project and I had to scramble to find someone once I realized Thumbtack was useless. Plus, one of the people recommended for me to contact was all the way across the country, so not even remotely helpful. I will never try Thumbtack again for any reason and I will never recommend them..

I have used "You've Got Maid's" services now for about 4 months and each time they've clean my house; I have come home to the cleanest house I have ever been in these girls do the absolute best job ever and I would recommend this company and those ladies to my family and friends because they are a very professional dresses! Managed & very Thorough at their cleaning, not leaving a single thing undone, they are on time within the time allotted and they are super friendly! Wich are 2 of my biggest Pet peeves! And I absulutly love how they never leave my house unless it's completely clean I absolutely love this company & I will continue using them throughout the years to come service my beautiful home, thank you You've Got Maid's for giving me the best service ever

Zero stars! If you are looking to advertise your business stay away from this company! This company lacks integrity, honesty, loyalty, compassion, customer support, respect, diversity, inclusion & partnership. I was a DJ service pro for 10 years with Thumbtack until my account recently got deactivated. They charge outrageous prices for leads using a product called Targeting. All you get is a name. That's it! DJ leads cost anywhere from $20 up to $50.The lead has no idea that the service pro gets charged when they contact a service pro using any one of the automated questions they have. Thumbtack doesn't want you to complain about their product. Thumbtack doesn't take service pro suggestions seriously at all! 10 years of making suggestions & not one of them were ever considered seriously. Holding hands & singing Kumbaya is what they want! STEER CLEAR OF THUMBTACK! That also goes for any customers considering looking for services on Thumbtack!

I hired this Molina's Landscaping from Thumbtack to resod my property. He was to spray before laying the sod and do the landscaping. The company would then continue to follow up with quarterly spraying and stated he would take care of the lawn. The initial work was beautiful. Two to three weeks after the job was done several areas on the yard started turning brown. Tried contacting him and he would not answer the call. Called from different phones and finally he responded asking for photos. Then he stated he would fertilize. He had no problem meeting us and contacting me before we paid for the job but now we have not gotten very much response. Text and called him thus far again no response. Added photo and have others but file is to large.

I work with Thumbtack app almost around a year, They send me different customer and because I have a small business and I just try to grow up my business I had a minimum price for every project but it wasn't matter the customer say no tanks or they just say I need the estimate! Because when they send me a customer I already sent a price for the job it means the customer know the estimate for the job they charge me for a fake customer and this is a robbery. I'm license electrician and I am owner of K&N Electric llc.