ThumbtackReviews 1,535

To many people just wanting prices and have no intention of building. At $50,00 plus per lead plus time and money spent driving to meet people that don't know what they need. Also as a Pro you are NOT supposed to be charged for leads when your calendar is blocked! Guess what not so, then this company hides behind do no reply e mails instead of answering phone calls. Save time and money, go to Home Adviser or some other reputable business.

I had hire Luis Orellana Investigations, and the guy turned out to be a lazy, lying, deadbeat, who not only ripped me off but also did not pay me back after I was awarded a full refund.

I have paid more than $200 and I have had not a single customer. I tried them, and I decided to go on my old fashioned way. It's better and I'm not wasting my time and money.
Unless you're very CHEAP. You can get some clients. But then my customer retention is high and I care about my client.

Very disappointed that this service cant give me any information on why I violated terms on an account I have never had.
Their reply:
I do understand that you wanted to know more about the account that is linked to yours, we didn't take this action lightly, and I understand that you aren't happy with the decision. But due to the association we uncovered, your account will remain closed.
Until we can address and resolve the concerns, neither account standing can be reconsidered. You're welcome to have the owner of the account with the business name of xxxxc reach out to us to understand their next steps.

But they wont tell me anything. So beware. If you want to open an account to grow your business but some other hacker has used your name or something to rip someone off you may never clear your name.

Adam Gray did a complete renovation of our home in Madison Park, Charlotte, NC. From the time of our first meeting until the work was completed, Adam continued to have our interest and desires for the home foremost on his list. His "can-do" attitude and professionalism was welcomed during each conversation. His work, skill level, and creativeness was a very welcomed commodity. He took a 60 year old home and made it a showcase. No one will ever go wrong by letting Adam and his team do the same to your property. Personally, I will promote his work to all that I know and more. Adam will not be satisfied with his work until it reaches perfection. Don't hesitate to contact him. You will not be sorry.

Do not use this service! They are not reliable and do NOT screen their contractors. We spent over $1K to have a shower kit installed. It was done incorrectly and we now have to take it out and fix it. He did not follow instructions that were provided for back wall support and used liquid nails and sheet-rocked over the flange. We have not been able to reach him and we cannot even install our new shower door because he did not square and true the wall. Measurements are 55 inches at bottom and 56 at the top. The name of the contractor is Oliver Construction. I am disappointed that Thumbtack did not screen this unbonded and unlicensed contractor.

I recently had an event and was recommended to use Marcia Dawn Interior Design, The service she provided was mind blowing, the moment she walked in the door from planning, the layout, color scheme and decor used was to perfection. Marcia made my event one to remember my guest was in total shock up on there arrival. I will be recommend Marcia to plan your next event you won't be disappointed she's what you need for any event your plan.

I have used thumbtack as a pro for two different home improvement companies i manage.

I have a good reputation and get plenty of jobs on other jobs websites but thumbtack is run by people who dont know how to generate leads. In fact they suck at it. Much of their revenue is made from reselling leads. No joke. Thumbtack buys a lead on facebook, then presents that lead on their news feed showing that the lead has contacted multiple contractors, often 3 or 4 at once which seems hard to believe. Multiple contractors will pay just to have a conversation with that one lead and try to win their business. I suspect many of the leads are fake, as I have offered them insanely cheap rates and not even got responses.

They allow you to take down your profile and remove it from the internet which is fair and why I respect Thumbtack.

It seems these days tech companies have low morals. What happened to the moral high ground we used to walk in the 80s and 90s. Nowhere to be seen these days as tech companies are blindly data driven and practice "get away with whatever you can" at all times.

That said, I will continue to use their service while hoping they fire the employee in charge of buying facebook ads and get a new guy or gal who can generate more leads for contractors and stop re-selling leads as their main stream of revenue.

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Kaylee Stefl
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Kaylee Stefl
Kaylee Stefl
1 review
1 star: Bad
Just now
Horrible app/site
Horrible app/site. Told I need 3 reviews to get listed, got 4 and still wasnt listed on any of my 3 services even with years of experience, detailed profile, pics and reviews but yet there were people listed with no reviews and unfinished profiles. Was told if i get more reviews and respond quickly I will rank higher. I got the reviews I was told to get and i cant respond when I dont get messages because im not listed! Waste of my time and effort! Glad I wasnt charged anything. I think it's a rip off to be charged to get sent a lead when that person might not even respond to you at all and how many other people are getting sent the same lead

Mr. David Lewis/Electrician, is doing my electrical work on the land we have in Georgia. He did a great job an I would use him again, will answer you right away an has been right there every time I have called him.
Thank you Mr. David Lewis.
Toni & Larry Grace