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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Vicki S.
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Thrive offers organic and healthy foods/bath products for wonderful prices. Their customer service is unparalleled. Orders come quickly, and you can track their arrival. Really, Thrive is just a real find, and I recommend it highly!

Date of experience: February 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! Thrive On!

California
1 review
0 helpful votes
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The best decision I made!
February 17, 2020

I am so grateful to have learned about Thrive 2+ years ago. I tried them out for some items here and there that I used to get at certain stores all over town. It saved me from doing so many errands, which was so great to have the extra time! Fast forward to today and I purchase so many cleaning items, snacks, staple foods, I try new foods they carry, and all are vetted by them to be healthy and do business the right way. They also keep adding items weekly and they ship you complimentary items so you can try things you may not otherwise buy. I have told so many friends about it and they all have not regretted the shift of ordering with them. Not only do you save time from all the shopping you may need to be doing, you save so so much money, and you are getting such GREAT products from companies you WANT to support! Please do not sell to Amazon!

Date of experience: February 16, 2020
Thrive M. — Thrive Market Rep
over a year old

Wow! What an amazing review to read! We're always trying to deliver the best value for your membership and it's great to hear you're enjoying every bit of it! Keep on Thriving!

Virginia
1 review
0 helpful votes
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There hasn't been a product that we don't like. We have loved every Keto product. Love the quality and prices!

Date of experience: February 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review! We're happy you're enjoying everything!

Utah
1 review
0 helpful votes
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Love this company!
February 17, 2020

Thrive Market is amazing. Living in a rural area (being vegan) with no grocery stores within 30 miles I love this option to be able to purchase natural, vegan, organic foods at a great price delivered to my front door. I have always received my order on time and have received quality products. I will continue to order from them.

Date of experience: February 15, 2020
Thrive M. — Thrive Market Rep
over a year old

We're happy that we can fill a need for your diet!

Maryland
1 review
0 helpful votes
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Thrive market seems to be a very honest company and they demonstrate excellent customer service. I would definitely recommend Thrive Market!

Date of experience: February 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your recommendation. Thrive on!

Texas
2 reviews
0 helpful votes
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Love it!
February 16, 2020

Can't bet the prices, fast delivery to your door, quality products and helps others in need of help.

Date of experience: February 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us!

Florida
1 review
0 helpful votes
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When I first started ordering from Thrive I would get my groceries in 3-4 days from the time I placed my order. Then this suddenly changed. The past 2 times I have ordered I have waited beyond 14 days from the time my order was placed. I complained the first time via online chat and was told "sorry." They offered me no resolution. I decided to give them another shot. I placed an order on 2/12/20 and received an email that I wont receive my order until approximately 2/21/20. I am really upset. I tried to get on their online chat and it appears it has crashed. I will try again later. I now have to go to the grocery store this weekend to buy all the things I ordered from Thrive. This such a waste of time and money.

Date of experience: February 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We want to offer the best experience to our members as possible including fast shipping and we understand that shipping times have not met that standard recently. We are actively working on this with our couriers to get our boxes to our members as fast as possible and hope to get everything back on track soon!

New York
2 reviews
0 helpful votes
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Great company
February 16, 2020

I've been purchasing from Thrive market for a few years. They have a wide variety of products at great prices. Their customer service is excellent. I would recommend Thrive market to everyone who loves to live healthy

Date of experience: February 15, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for spreading the word! Thrive On!

Canada
1 review
1 helpful vote
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CONTINUOUS IMPROVEMENT
February 15, 2020

I started with Thrive back when organic at lowest prices was the only goal other than the values. Since then the improvements in speed (I suggested maybe 3 years back that speed become a value) have been outstanding (I always hold everything internet up to Amazon standards) and speed really is important. Now the next challenge was responsiveness to issues - making it easy to get feedback and to actually compile and analyze feedback and use it for improvement - a quality that Baldrige-winning companies share - and the ability to fix problems with shipments and delight the customer in the process making them a customer for life (something that Amazon also does well).

As an X-Baldrige examiner, I don't praise easily. Good job Thrive! Keep up the good work.

Date of experience: February 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you so much for your review and your feedback! Keep on Thriving!

New York
1 review
1 helpful vote
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Great product and prices
February 15, 2020

Love the store, HATE the way they send you your products - NO PACKING SLIP. Say b /c they are going green. Does not make sense. Then I have to print it and it is page after page of products ordered when they could do it and include it right from the warehouse. The responsibility is put back on the consumer. Their meat and wine DO include a nice packing slip...

Date of experience: February 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your feedback! We are always looking for ways to reduce waste while also serving our members. We'll be happy to pass this along to the appropriate team.

Colorado
1 review
1 helpful vote
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Outstanding company
February 15, 2020

I love so many things about thrive. They package items efficiently so that there is less waste. They give back with their program and their items are free trade. They have excellent customer service. I would recommend this company to anyone!

Date of experience: February 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review. Thrive On!

New Jersey
1 review
2 helpful votes
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Very happy!
February 15, 2020

I'm so glad I tried Thrive about a year ago. Only once did an item come damaged and they quickly sent me another one. The Thrive organic products are really good and reasonably priced. Photo shows some of the products I order on a regular basis.

Date of experience: February 14, 2020
Thrive M. — Thrive Market Rep
over a year old

It's wonderful to hear you're enjoying all of your products! Thrive On!

New York
1 review
2 helpful votes
Follow Gloria C.
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I have been a member of Thrive Market for 5 years. I enjoy being able to shop from home for healthy, organic, gluten-free products at the best prices.

Their customer service team perform above and beyond to provide excellent service.

Thank you to the Thrive team for everything that they do to make it an overall joy of a shopping experience.

Date of experience: February 14, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long! Here's to many more years!

New York
1 review
1 helpful vote
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Loving thrive
February 15, 2020

They have great prices, great tasting food. I find items that are cheaper then the grocery stores around my neighborhood. Definitely a better buy.

Date of experience: February 14, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything!

Pennsylvania
1 review
1 helpful vote
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Huge selection
February 14, 2020

Thrive has a huge selection of items at a great price. Thrive brand products are all exceptional. Love Thrive.

Date of experience: February 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for your review!

New York
1 review
1 helpful vote
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My Go-to Market
February 14, 2020

Belonging to Thrive Market brings great products, fast delivery and a high level of customer service. Pricing is always reasonable; and there are many savings to be had. I have discovered wonderful products I could not have found otherwise from popcorn to almond milk! Thanks, Thrive Market. I'm so glad I discovered you!

Date of experience: February 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us! It's wonderful to hear you've been enjoying your membership and products. Thrive On!

Indiana
1 review
1 helpful vote
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After comparing store prices & some other online stores to Thrive's prices, Thrive has great savings. They pack their boxes very well to prevent items from rolling around in the box. I've been buying from Thrive for many years and have never been disappointed.

Date of experience: February 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us for so long. We're happy you're enjoying everything!

Alabama
1 review
0 helpful votes
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I just received my box. Most of the stuff looks okay, but the Coconut Cream & Almond milk I got was punctured and had gotten over everything and the box was really messed up.

Date of experience: February 13, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so sorry to see your order was damaged! If you email us at [email protected] we'll be happy to get this taken care of for you!

Michigan
1 review
1 helpful vote
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I LOVE THRIVE
February 14, 2020

I live in the Upper Peninsula... we do not have access to many organic items. If we do, they are insanely overpriced. I found Thrive through a Vegan Youtube channel. I am not 100% Vegan but with Thrive I can start making healthier choices and be on my way to the lifestyle change! The one thing I love the most is how large the items are for how little you pay. I honestly expected the get like mini size versions - but they weren't! That was super cool. And I was shocked how quickly the items shipped up to my middle of nowhere town. I will be a long time Thrive member!

Date of experience: February 13, 2020
Thrive M. — Thrive Market Rep
over a year old

It's wonderful to hear you're enjoying all of your products! We love to make living healthy easy for everyone!

California
1 review
1 helpful vote
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Thrive is Great!
February 14, 2020

I always have great products with excellent service--fast service--delivered right to my door. Some of the products I can get locally, however, the price at Thrive is better. Thrive also has products that I can't find at my local grocery store. Thanks again for being there.

Date of experience: February 13, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for Thriving with us!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,