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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Illinois
1 review
1 helpful vote
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LOVE IT!
June 4, 2020

I love the philosophy that Thrive Markets follow! I love supporting brands that pays the extra effort in creating sustainable and ethical products.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Anna, we are so glad you see our heart here. We care deeply about every detail that goes into the functioning of our company! Thank you for being a loyal member.

California
3 reviews
13 helpful votes
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Great Packaging
June 4, 2020

All my items are wrapped and shipped so nicely, never any spills, open or broken products. Loving this site and being able to find vegan items. Although some prices are not the cheapest, there is a good variety to choose from. Quick shipping!

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks, Renee! If you ever see products that we carry offered cheaper elsewhere - let us know! We offer price matching on all products.

California
1 review
0 helpful votes
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Love Thrive
June 4, 2020

Great communication, good customer service, low prices. They don't always have what I need but they offer enough to make it totally worthwhile. During the early stages of covid-19 they had some shipping challenges, they communicated about it and fixed the issue - appreciated that they took ownership of the issues and corrected them, then communicated when it was fixed.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you, Becky! Like many companies, the early months of COVID stretched us like nothing ever had before. We appreciate you sticking with us while we grew through that time.

California
1 review
0 helpful votes
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Thrive has so many great products not only that are name brand but also their own in house brand are amazing! It's also nice when I can order something that I have been wanting to try and not have to find it in store or pay shipping from another website. They have wonderful customer service. Even though all this COVID procedures, everything has been wonderful, even though they are sold out of somethings, they always remind us when things are back in stock if you opt in and their shipping times are great! Total worth your money and your savings!

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Jocelyn - thank you! Our team has been working consistently to try and get back to our pre-COVID inventory levels. We appreciate you sticking with us through all of it.

Germany
1 review
0 helpful votes
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SOLID
June 4, 2020

Stands behind their products and their service. Cares about the big picture. I believe they care about making the world thrive.

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you, Misha! We appreciate you taking the time to review us.

Colorado
2 reviews
0 helpful votes
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THRIVE ROCKS
June 4, 2020

I just found out about Thrive and I love it. The fact that I can click my diet and it lists everything for my special dietary needs is awesome! It sure beats standing in the grocery store reading all the labels! Thank you Thrive!

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Yes, Donna! We love how you put it - shopping with us sure does beat doing all the research yourself!

Pennsylvania
1 review
0 helpful votes
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My previous orders arrived in a timely manner and included everything I had ordered. All was packed neatly and arrived in good condition.

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Laurie! We hope all of your orders arrive in such a style!

California
6 reviews
1 helpful vote
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I like this website because it offers good prices on healthy food products. However, I would like it to offer a wider selection of items, such as rye flour and milk chocolate.

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Mary! Thank you so much for your review. We are constantly building our product base, if you have any recommendations (including these two) please let us know by sending an email to [email protected]

Mississippi
1 review
0 helpful votes
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We absolutely love Thrive! We are able to find organic items, healthy alternatives, and eco friendly household items + so much more on one website! This is amazing considering we live in an area that doesn't cater to our shopping and diet preferences as much as we would like. And we love the discounts. Some of our favorites are the Stasher Bags, Thrive Diapers, and Primal Kitchen condiments. So many fun things to try here.

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Morgan! This is why we do what we do. Accessibility and affordability are at the core of everything we stand for.

California
1 review
0 helpful votes
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I appreciate that Thrive has the high quality food that I like at the convenience of an online order.

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Raven! Thank you for being a loyal member.

New York
1 review
0 helpful votes
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I mean it is cool
June 4, 2020

So, other than prices... Which are high everywhere, I enjoy the site. My family loves dark chocolate and they have some great candy

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

We think you're cool too, Maribeth! Did you know that we offer price matching? If you ever see the products we offer on our site offered cheaper elsewhere, let us know and we will honor that price and submit the product for price review!

Massachusetts
1 review
0 helpful votes
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A win every time.
June 4, 2020

Excellent selection, quality items, best service ever. Always a pleasure to anticipate my box. The wine selections are amazing and it is great to get a box of wine at your door. Very reasonable and top notch.

Date of experience: June 2, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you, Virginia! We strive to "WOW" our members at every step along the way - and we are proud to have done that with you!

Wisconsin
1 review
0 helpful votes
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Even though there is an annual fee, if you spend 49 you get free shipping. That is a bonus unto itself. You get thrive bucks to use towards your purchases, if you use it enough it is so worth it. Great quality products.

Date of experience: June 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Yes, Rennae! Did you know that we actually guarantee that you'll make your membership fee back in savings? We call it Savings Guarantee and it promises that if you didn't shop enough to make your membership fee back in savings, we will credit you the difference in store credit.

Ohio
1 review
0 helpful votes
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I really like getting to try different products for free! Have been a member for almost a year & until Covid 19 hit, I was always able to find what I wanted.

Date of experience: June 1, 2020
Thrive M. — Thrive Market Rep
over a year old

Gonna, thank you so much for this review! We hear you and we want you to know that our teams are working harder than ever to get us back to pre-COVID inventory levels.

Washington
1 review
0 helpful votes
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With Thrive Market, I am able to purchase the items that I cannot find where I live. My order arrives quickly, the packaging is eco-friendly and the cost is reasonable. Overall, I am very happy.

Date of experience: May 31, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad to hear we've been able to provide a helpful option, happy shopping!

Wisconsin
1 review
0 helpful votes
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When I went to check out, I couldn't get half my order because they said they didn't deliver to this address. Because of that, I'm not sure I'll be able to continue with Thrive.

Date of experience: May 31, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Sarah! We're so sorry for those items going out of stock and our team is working hard to get our inventory levels back up!

New York
2 reviews
0 helpful votes
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I got an order from thrive last week and I felt safe opening it up and not having to worry about getting any illness from the order!
I opened it and enjoyed everything I received, my grandsons came over and enjoyed the chocolate covered nuts and the chips! I am trying some new things this time and feel that everything I get is really good and safe to eat. Thank you for caring!
Bernadette

Date of experience: May 31, 2020
Thrive M. — Thrive Market Rep
over a year old

So glad you and your family are enjoying everything, thanks for your support, Bernadette!

Mississippi
1 review
0 helpful votes
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Thanks for having various sizes of frequently used products. Quality is great; especially on Thrive Brands.

Thank you for the option of donating membership savings!

Date of experience: May 31, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for your feedback, we are always looking for ways to support the community!

Ohio
1 review
0 helpful votes
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Really loving the eco-friendly packaging for the delivery! Also it doesn't take very long to arrives.

Date of experience: May 31, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, Sara!

New York
1 review
0 helpful votes
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I love everything about Thrive Market! I can't believe I waited this long to sign up. Great prices, I am able to find items here that I can't find in the store and I receive my orders so fast. Usually 2-3 days after placing my order. Thank you for such great service.

Date of experience: May 30, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Jennifer! So glad you decided to join!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,