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Thrive Market

3.7

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Thrive Market Reviews Summary

Thrive Market has a rating of 3.7 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.

service
255
value
264
shipping
239
returns
138
quality
228
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

New Hampshire
1 review
1 helpful vote
Follow Rebecca B.
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I have never been disappointed Any issues I've had with product or shipping have been taken care of immediately. Thrive stands by all of the products they offer. I have discovered many healthy alternatives to traditional products (pasta, crackers, chips, etc). Have tried many product through Thrive samples and free offerings that I now order regularly!
I ne

Date of experience: June 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome! Thanks for sharing, Rebecca!

New Jersey
1 review
1 helpful vote
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I am so happy to have found Thrive Market (thanks to Thomas Delauer). Delivery dates have been sooner than expected, packed with extreme care, and everything inside is a great price. Saves me a trip to several stores.

Date of experience: June 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you've been enjoying, Victoria!

New Jersey
1 review
1 helpful vote
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Thank You to Thrive Market! Product Quality and Price is outstanding! We plan to do more purchasing from Thrive Market.

Date of experience: June 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Lanny! Thank you for being a member with us!

New Hampshire
2 reviews
1 helpful vote
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Best online
June 5, 2020

I have been shopping at Thrive Market for at least 5 years and am never disappointed. They have everything you need for anyway you eat whether it be Organic, GF, Keto, Dairy-free, etc. Now they have meat, seafood, chicken packages which I have not ordered as yet.
Plus free shipping when you order 49.00 and who doesn't like free shipping. I have had only problem and spoke to the online person and was immediately given a refund
I also want to complement them on their packaging, it's excellent and no worries that anything gets broken or squished. Try them and I believe you will agree with me

Date of experience: June 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for this review, June! We will always do our best to provide you with such excellent service and product options!

Wisconsin
2 reviews
2 helpful votes
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Website issues
June 5, 2020

I like to place items on auto order and then update each month as needed. However, your website is challenging to place items on the auto order each month. I select and it ends up in my cart and not in the auto order. Not sure why. Otherwise, I certainly enjoy the convenience of ordering on-line, the products are trustworthy, and I like the option of donating to those in need.

Date of experience: June 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Donna! Thank you for taking the time to review our service. We are very sorry that your experience with Autoship has been confusing so far. We recommend that you give our Member Services team a call and allow one of our agents to walk you through how Autoship works. You can reach them by calling (866) 419-2174 or emailing [email protected].

California
1 review
4 helpful votes
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I'm so glad Thrive Market exists. They are the perfect alternative to running around to various different stores for this, that, and the other thing, sometimes in different states. I can get it all in one online shopping site, save loads of $ in the process, and it's always delivered in good time and packed with care, very conscientiously. Please never go out of business, Thrive!

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Christopher - we plan on sticking around for a long time! Thank you for being a loyal member!

New Jersey
1 review
1 helpful vote
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Great Company
June 5, 2020

I love the service. Over many years I have had two problems, both of which they immediately rectified, neither of which were their fault. I love access to fresh, organic, healthy food and I highly recommend them to everyone. They are a part of my everyday shopping and I would not have it any other way.

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you for bearing with us through the two issues you came across. We recognize that we will mess up sometimes, but our Member Services team is deeply committed to bringing top-of-the-line service ALWAYS. We appreciate you being a loyal member!

Minnesota
1 review
1 helpful vote
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Great value
June 5, 2020

I really enjoy using this service. Never have had any problems. Food has been fresh and very delicious. Can always find the same stuff and even new stuff

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Sarah! Our teams are constantly exploring and formulating new product ideas to introduce to our members.

California
1 review
9 helpful votes
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I've been using Thrive for several months to keep my pantry stocked. I love their selection of healthier items (especially oat milk!) and find their prices to be very competitive with my local grocers. Recently an order I placed became damaged during shipping and once I notified Thrive via online chat, they shipped me a replacement right away. Thrive offers an awesome service that is so convenient, I simply can't live without it now.

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

This is awesome, Alex! We strive to be an essential service for families all over the country. Affordability and accessibility are at the core of why we do what we do!

New York
2 reviews
1 helpful vote
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Prices are reasonable. Great variety of products. I love their bath products, cleaning products, food... Delivery is quick and order is well-packaged. Definitely a first-rate site for healthy living.

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

You've got that right, Felice! Thank you for your review!

Virginia
1 review
1 helpful vote
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Excellent
June 5, 2020

Everything I was looking for, and a few additional items, were located in one visit to Thrive Market. I am pleased with the affordable prices and speedy delivery (including wonderful packaging to ensure no damage is done to the products inside, and all recyclable materials used is amazing). Additionally, the donations to help those in need is a fantastic business approach. Overall very pleased.

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

If we could hug you, we would! In reading this review we can tell that you get it. We care about company practices at every point from product quality, to carbon-neutral shipping, to ensuring access for low-income individuals and families. Thank you so much for your review, Samantha!

Texas
1 review
1 helpful vote
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I love the ease of getting great food delivered directly to my door! Gluten-free snacks not cooked in vegetable oil can be so hard to find, and Thrive makes it easy.

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We love how much you use the word "ease" in your review. The heart of our mission is to make healthy living easy for ALL. Thank you for being a member, Melanie!

New Jersey
1 review
1 helpful vote
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A Great Purchase
June 4, 2020

You have everything I need when I need it, and after that you strive to do more. You make it a value to take part in the savings programs. You merchants have a well deserved repetition. You have a sizable amount of goods to choose from.

Date of experience: June 4, 2020
Thrive M. — Thrive Market Rep
over a year old

What an awesome review to read, Debra! We are passionate about saving our members money - which is exactly why we created our Savings Guarantee program to ensure that no member considers their members a waste of money.

California
24 reviews
80 helpful votes
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I have had nothing but positive experiences with Thrive since the beginning of my membership. I have used many of their products and fallen especially in love with their kalamata olives, olive oil, and mushroom sauce. Like many grocery sites during COVID19, they have struggled to keep their stock consistent, but they can't always do so. I have found their customer service responsive and willing to please. Dr. Bronner's peppermint soap is my go-to for cleaning in my house and, so far, Thrive has it at the best price. Definitely worth the membership.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Jennifer - thank you! We appreciate you taking the time to call out some of your favorite products and mentioning that they are our own brand! Also, you've got that right! Our Member Services team is a group of passionate, member-focused individuals who are absolutely responsive and willing to please.

California
1 review
1 helpful vote
Follow Berenice W.
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Thrive Market offers some of the best quality organic products on the market. Very good prices and excellent delivery service. You can open a free account for 30 days, after that you have to pay an annual membership, like Costco, but the prices are worth it! Also they often send emails with FREE FULL SIZE products when ordering over $49. I get all my cans, flours, sugar, teas, coffee, and cleaning products thru Thrive Market. Plenty of vegan and not animal tested products. The website is very organized and you can search by kind of diet, like vegan, gluten-free, keto, etc. Also beauty and home products.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Berenice! Thank you so much for mentioning many of the benefits that come along with having a Thrive Market membership. We actually designed our website for members like you who shop diet-specific with hopes that we could bring more ease to your grocery shopping experience.

Washington
1 review
1 helpful vote
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Highly recommended
June 4, 2020

Great quality products, ethical and sustainable. Love this market and the values they stand for. Highly recommended.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you, Florette! We love it when our members can connect with us about values. Thank you for being a loyal member!

Arizona
1 review
1 helpful vote
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Great questions asked before ordering to get items I like. Good prices for all the items. Healthy choices and good deals with first order coupon of $20 off

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thank you, Holly! We appreciate your review.

South Carolina
1 review
1 helpful vote
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Thrive is a great place to get deals and with a $50 order the company offers free shipping. All items are carefully packed and if there is a problem the customer service is top rated.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Our Member Service team is top-notch! Thank you so much, Melina!

Pennsylvania
1 review
1 helpful vote
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I've used Thrive Market for several years and I LOVE it. I like that my inner crunchy hippy can get organic & natural products. I also keep my pantry stocked with healthy and not-so-healthy snacks. The annual membership pays for itself if you shop a few times a year. Do not judge their service or stock during COVID-19 pandemic. I've been more than satisfied with their selection for 2-3 years.

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, Megan! Thank you so much for this. Although COVID-19 has challenged us like never before, we are stoked to hear that you are still as excited about Thrive Market as we are. Thank you for being a loyal member.

Washington
1 review
1 helpful vote
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We're a food allergy family, and shopping Thrive has really opened up our options as far as having good, healthy, meals with a nice variety to keep things from getting too boring! So grateful to be able to get what I need for my family, and what we want, too ;)

Date of experience: June 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Melody! We love to hear that Thrive Market has brought ease to your shopping experience for you and your family.

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,