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Thrive Market Reviews Summary
Thrive Market has a rating of 3.8 stars from 2,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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Half the items in my cart couldn't be shipped to my address. I live in a house in Ypsilanti, not in the Grand Canyon. I didn't think the prices were very reasonable. I'll probably be cancelling my subscription before the 30 days are up-it's not worth it.
This is the first time I place an food (groceries) order online. I didn't know what to expect, timing and quality of the product. I am happy to report the turn around time was very impressive - I received my order the next day! The Items I ordered - I am happy to report they surpasses my expectation! Lastly, which is a piece that is important to me - is the SAVINGS! Double YEAHHHH!
Thank you! I have shared your information with my family and friends!
Amazing, Christina! We're thrilled to hear you enjoyed your order experience.
Where I live there are very limited organic healthy food options. Thrive is reasonably priced, and delivers. I'm really happy because I can learn about more products than I would ever have time for if I had to drive to my nearest health food store.
Thanks for sharing, we're so glad to be a time-saver for you!
Thrive has been great except once they sent me a box of jello with missing product in the box. There was no way to prove this because an empty box is an empty box. Therefore, I did not bother to tell Thrive. The gelatin is actually high priced compared to Jello brand, but it tastes much better so I will keep buying it,
We're so sorry this happened, Wendy! You can always reach out to our Member Services team for assistance with any issues like this, they're always happy to help!
This company has the best mission! They want to bring healthy, organic, earth conscious products to as many people's homes as possible! You can sort easily by what type of eating you prefer. As someone who's gluten free I appreciate this! I'm also Keto and can search this way. I love knowing that I can get products that I feel good about buying for my family and I at a discounted price!
Glad to hear we've been of help to you and your family! Thanks for your support, Erica!
Also socially responsible, responsive to requests, willing to explain to we who are late to the game if "real" food. I'm a fan!
Jean - we are BLUSHING! Thank you so much for this review and for being a loyal member!
I think the products are great the prices a very good. I like trying different things that are healthier and this has quite the variety.
We are so glad to hear it, Margarida! Thank you for being a member.
I love being able to browse by diet! It's nice to snuggle up with my dog on the couch and read reviews about products, ingredient labels, and most of all the prices! Thrive also offers lots of coupon codes that just makes my total decrease! Love it.
Amazing, Lindsey. We hope to continue to make the grocery-buying experience one of convenience and joy!
I will always recommend Thrive to all my friends! Their products are great, at awesome prices and their Customer Service is Top Notch!
Absolutely LOVE THRIVE!
Fantastic, Tammie! Thank you for being a member.
Thrive Market has been such a blessing. My kids have food allergies and I am able to sort by their allergens and easily find safe foods and read labels online. These foods are so much more expensive in stores. So I save money and have safe healthy foods shipped straight to our door. That's a food allergy family win for sure!
Food allergy family wins are BIG wins! We are so glad that we have been able to contribute some ease and convenience to your shopping experience. Thank you for being a member, Carrie!
The website is super easy to use. The selection of products is outstanding. I've been ordering for over two years and have been continually happy. I get almost all my non-perishable and dry goods through Thrive Market. It is cheaper and easier than anywhere else, particularly when you want healthy and diet-specific products.
Amazing, Emily! We aim to always offer the speciality (and general) items you need always at a cheaper price. Did you know that if you ever find a cheaper price elsewhere we will match it? Thanks for being a member!
Thrive market seems like a great site with many options... not available. I have found several wonderful products yet cannot purchase them due to their being out of stock which I would normally consider being part of the Covid-19 mess however, adzuki beans? Seriously?
As well, I'm sadly disappointed at the fact that you absolutely must purchase a membership in order to receive a shipping discount. Guys, I use Sendle and am able to offer my customers cheap shipping due to this. I'm not here to make money on silly things like this. I prefer to make it on my products and happy customers.
Other than those two things this looks like an awesome site! Great photos of happy employees too! I'm loving that.
Hi Raytchell. We appreciate this review! Although our inventory is not where we'd like it to be, our team has been working tirelessly throughout the pandemic to get us back to pre-COVID inventory levels. Discounted shipping is only one of the benefits of becoming a member, we actually offer free shipping on all orders over $49! Thank you for shopping with us!
I wish all shopping was this easy! Just placed an additional order after receiving notification that a product I've been needing was finally back in stock. Thank you for maintaining such an efficient website!
Amazing, Deb! We are so proud to be able to bring convenience and ease to a space that can cause so many shoppers stress. Thank you for being a member!
Thrive has a great selection of clean organic products for good prices. Overall, we love being members and would recommend signing up. Gave a 4 star rating because they are consistently out of LOTS of products. They seem to restock fairly often so we can usually find what we want if we wait a week or two. Other reasons we gave 4 stars are customer service isn't great and the new member 20% discount is capped at $20 which was a bit misleading in the advertisements.
Hi Nikole. Thank you so much for taking the time to offer us this feedback. We are very aware that our inventory has been fluctuating since the pandemic hit, but rest assured that our team is doing everything they can to get us back to pre-COVID inventory levels! We are certainly disappointed to hear that your experience with our Member Services team has been less than stellar, but we hope that we can change your mind in the future. Overall, we are so grateful for the time you took to let us know the ways that we can do better. Thank you for being a member!
I just can't say enough about Thrive Market. I just love them and what they stand for. They try their best and achieve it. I can always count on them in quality and service.
Awesome, Michelle! Thank you for leaving this positive review!
THANK you KINDLY for sharing with me and those who seek optimum health. I love your products and I love your superior quality and service I am very happy
Thank YOU for being a member! We're so happy that you're happy with our products and service!
I was so very excited until I realised the adds showing what could actually be bought, was different then what is actually offered after signing up. It was incredibly disappointing to realize this wasn't going to be a place I could do most of my non-perishable shopping. The fact that free shipping is only available after spending $49 is ridiculous and the supposed discounts on items aren't worth the membership.
Bottom line, if you don't have access to another type of healthy grocery store, this might be helpful to pick up a few items, if they have them in stock. Otherwise waste of money and time.
Hi Fall! We are very sorry to hear that your experience with Thrive Market was less than what you hoped it would be. Our pricing ranges anywhere from 25-50% off of MSRP, and most of our members make their membership fee back in the first two orders alone! If you ever find yourself wanting to explore a membership again, we would love to have you back.
Like that I can get the variety of organic, hard to get food at good prices. Many of these items are not available where I live or priced outrageously.
We're so happy to hear we've been of help to you, happy shopping!
Thrive is a great place with a variety of products. It is easy to shop and place an order. Their products are top of the line.
Amazing, Kathyrn! Thanks for sharing your review!
We've bought from Thrift Market for a few years now, but have grown to especially depend on them since COVID-19 and quarantine started. We have our favorites that we always only buy from them and also love trying new products they offer. Their own Thrift Market product line always blows us away and everything is always much cheaper than buying in the grocery store. The membership is definitely worth it and I would 100% recommend buying from Thrift Market.
We're thrilled to hear how you've been enjoying our products and prices, thanks for sharing!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback, Melanie! We're so sorry that items from your cart went out of stock, you can always sign up for reminders when they come back in stock. We also offer price matching so you can let us know if you find any items elsewhere for a lower price and we will make it right!