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Thrive Market Reviews Summary
Thrive Market has a rating of 3.6 stars from 2,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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I was with Thrive when it first opened. Don't remember why I left but glad I'm back. These prices are phenomenal plus I get hard to find specialty items too.
This company has an amazing amount of everything. They are also many health conscious food and cleaning items
Awesome! Thanks so much for sharing, and thanks for being a member!
Selection of gluten free products is awesome. Highly recommend Thrive.
Quick and easy way to order a variety of GF items.
Thanks for the review, Darlene, happy shopping!
I love your philosophy, products and service. However, like so many website designers these days, you folks have almost certainly not done field testing with genuinely NAIVE learners (customers). I was in communications and educational design just as the internet entered the world. Alpha and Beta testing --and more--with unskilled or poorly skilled users were our primary source of feedback for how an interactive site was able to make it easy for the user to get the most out of a site. I am certainly not naive--after 30+ years in the field. But the way your graphics and categories flit around--almost seemingly at random--even I get frustrated and stop looking; and process my order before I might otherwise not be finished. Your site definitely loses money from my frustrations. I'd be surprised if there aren't many more customers or potential customers who buy less than they might otherwise. Good luck. I will not give up on you. I recommend you to many people--with the caveat, "Go slow. Eventually you'l get back to where you want to be." GC
Thanks so much for your feedback, Gerald! We're so sorry to hear you did not have a great experience with our website, our Member Services team would love to hear any specific feedback or recommendations you have.
Greato keto go to, now trying probiotics and perhaps clean quality make-up, I trust thrive market labels...<3 great and easy shopping experience.
Awesome, thanks so much for sharing! We're so grateful to have members like you!
Hooked for life, no better savings on effective wellness products, love the customer support and service... it is impeccable.
Wow, we're so glad to hear this, Lisa! Thanks for being a member!
I loved it, I was able to shop in a work break buying all my special items gluten free and orgánica.
We're so happy we can provide a convenient shopping option for you, thanks for the review!
Was very upset to find out that the advertised $20 off first order didn't apply. I ordered any way to save me a trip out of town to get a few things.
Hi Andrea! We're so sorry to hear you had an issue applying the promo, our Member Services team would be happy to help with this.
I love that you can find safe foods all in one place. Grateful to have been directed to this website
Amazing, happy shopping, Staci!
I've been ordering through Thrive Market for more than a year now and every time my box arrives I feel like it's Christmas! Thanks for being such an important part of my healthy way of eating!
We're thrilled to hear this, Katie, thanks for sharing!
I really enjoy shopping online at Thrive Market. The items are reasonably priced. What I like best is Thrive Market has excellent customer service, and I receive my packages very promptly. I love the way they package everything securely, and the boxes they use for shipping are cute and sturdy.
The only thing I don't like is that right now because of COVID-19 lots of products I want to purchase have not been in stock, and lots of times we have not been getting a free gift with purchase.
Thanks for sharing, Janet! We're so sorry for any inconvenience you've experienced ordering recently. Most items should be restocked within 1-2 weeks and you can hit the "Remind Me" button to be notified when an item comes back. Be sure to sign up for our email or mobile push notifications to be notified of our free gifts, sales, and deals.
I like to shop for organic products and Thrive has so many that I love. I usually have no problem buying enough to get the free shipping and I love that it comes right to my door.
Thanks for sharing, Nancy! We're so happy to hear how much you're enjoying our service!
Thrive Market is wonderful for finding new, healthy products. Orders ship quickly and arrive in perfect condition.
Incredible, thanks so much for being a member, Erin!
The products provided at Thrive Market are not only great quality and value, but their customer service is honestly the best I've ever experienced with a company. If you EVER have an issue, they truly take the best care of you and always compensate for any inconvenience. Great support team!
We're so glad to hear you love our Member Services team as much as we do, thanks for the review!
I was dissatisfied with a purchase and instantly received credit to accommodate for that! I am MORE than pleased! Thank you.
We're glad our team was able to make it right, thanks for sharing!
It so easy to find foods in your type diet range. Everything has tasted great that we have tried so far. Only takes 2 days and its on your doorstep.
Awesome, thanks for sharing your review, Diana!
I have used Thrive Market for a couple years and think it has a great selection of items - even though it seems some are overpriced. However, I use TM in times when I don't want to do a huge haul at the grocery store because it's so convenient! Would recommend.
We're thrilled to hear you're enjoying our selection, thanks for being a member!
This website was a recommendation and I'm so happy. Good variety and all diets catered for. I am vegan and to see the choices was amazing.
We're so glad to hear you're enjoying our vegan options, happy shopping!
I would like to see more variety. I would love it if they offered avacado or nut based margarine/butters. I also like Skinny Girl products especially the popcorn. Paul Newman's has a microwavable popcorn in stores that is made with sea salt. That would be great to have.
I purchased a few things. I see the commercials all of the time and thought I would try it.
Thanks for sharing, we are adding hundreds of new items to the site each month so we will gladly pass along your recommendations, hopefully we can get these added to the site soon!
Use it all the time. Better than going to the grocery store. Lots of choices and the list of items carried keeps expanding.
We're so glad you're enjoying our catalog, happy shopping!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Amazing, we're so glad to have you as a member!