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Thrive Market Reviews Summary
Thrive Market has a rating of 3.8 stars from 2,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 3rd among Meal Delivery sites.
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Thrive market prices are amazing considering all products are ethically sourced. Shipment arrives quickly, safely packed, and sustainably packaged (mostly recyclable packing materials).
I am not the usual healthy lifestyle type. I was curious and checked out thrive market so glad I did. I love it and healthy snacks and food but also mouth watering thanks
We're so glad you checked us out too, thanks for sharing, Bryan!
I have been using Thrive market on and off for a couple of years. Now with the pandemic I have relied on them more. I love that they have some of my staple items that I would normally buy from whole foods at a discounted price. I haven't had any issues with shipping because they always communicate any delays and pack my materials well. I also like how they share the person who packed your box. They have had quite a few things out of stock during the pandemic however I wonder how much of that is at the fault of Thrive as oppose to the actual company. I am patient with them because I believe in their mission and the service they provide to the underpriveledged. I will continue to support.
Thanks for your review and your support, Carolyn! Our team is working to increase our inventory back to pre-COVID levels, in the meantime, you can hit the "Remind Me" button on an item to be notified when it is back in stock.
I have enjoyed all the products I have ordered and I do feel I am saving money on those products. I appreciate the notifications for when my favorite items go on sale. I mean, who doesn't enjoy knowing you can spend less on items you know you will order again?
Thanks for sharing, Rebecca! We're so grateful for our awesome members like you!
Shopping at Thrive Market is a customer-centric experience... they treat their customers very well! And their products are the best! Love this place!
Amazing, Christine! We're so happy to have you as a member!
It's nice having a very trusted site to find some combination of organic, high quality, hard to find products that are priced lower than at other places. For myself, baby, older child and husband! It's my go to and not needing to research every little thing is helpful, since Thrive has already vetted their products!
We're so glad to hear we've been able to make your shopping a bit easier, thanks for being a member, Emily!
I have finally found one place where I am about to find many products that meet the dietary requirements of my whole family. This has been a Godsend! Not only can I find a lot of food, it has all tasted wonderful!
Thank you Thrive Market!
Glad to hear it, Donna, thanks for being a member!
The sign up process was easy. Made my first purchase and everything was very smooth. Looking forward to try more products from this website.
Amazing, thanks for trying us out, Angela!
The ordering process was easily performed. Looking forward to receiving my items. I saw this advertisement on Facebook and my daughter told me she had seen the market on YouTube.
We hope you enjoy your order, Laconia! Thanks for sharing!
This store offers the most quality products with a great price! It's definitely my favorite grocery store now.
Glad to hear it, Joyce, thanks for sharing!
I love not only what they have but the responsiveness of their customer service! Not only in answering any questions but resplacing a broken item that came in a shipment. During the initial days of shortages and confusion of the covid issues, they were clear in what they could do and were doing. And did what they said.
We're so glad to hear about your experience with our team, thanks for sharing!
The site is easy to navigate. Items are clearly labeled and easier to compare than many sites to include Amazon.
The breakdown for pricing is more consistent... such as price per ounce, rather than per item or a variety of ways to compare pricing. There have been times when items are out of stock. That is frustrating, but understandable due to supply chain breakdown during pandemic. Shipping is generally free for a modest order. The seldom times when items arrived damaged, they always refund or replace.
Thanks for your feedback! We're so glad you're enjoying our site and services and we're so happy to have you as a member!
For those of us who don't have access to a organic store, this market makes it easy. I have been a member before, but was so close to shopping at other organic stores it didn't make sense to continue mail order. But now that I am not anywhere near organic I really appreciate this store. Thank you.
We're so happy to be of help to you, Karen, thanks for sharing!
I went through THREE agents before they tried shoving me on a forth agent. All I wanted to do was CANCEL MY GODDAMN AUTOMATIC RENEWAL. I used it ONCE in August 2019. Than in August 2020 I wake up to a $60 charge and auto renewal. I spent almost an hour chatting with customer service and 4 different agents to have it NOT CANCELLED. So now I have to make a dispute with my credit card company because these leeches won't let me freaking go and it's beyond frustrating. Gave all 3 my details to cancel, it goes silent than I'm back in the queue for the next available agent.
They have good price on a range of keto products. And the often have specials.
So all in all, a very good service. And you get your money back during first order or at least I did.
Delivery times are quicik. And you will be amazed out thoroughy they pack items.
Highly recommended.
Awesome, thanks so much for sharing your experience, Conn!
I love that I don't have to check every label! With Thrive you know you are getting the good stuff!
Thanks for putting your trust in us Jay, we're so grateful for our members like you!
I'm happy with all aspects of this company except for the deceitful marketing. Joined because offer said 25% off first order. Only at checkout did it say the limit was $20. Often offered a free gift, but, it never comes.
Hi Dawn, we're so sorry if the coupon cap was unclear, this was definitely not our intention. Our Member Services team would be happy to help with any questions you have about missing items or how to add a gift to your order!
Great quality products at very reasonable prices, shipped directly to my door! I love the ease of shopping, the selection of products, the pricing, and the expedient shipping.
We're so happy to hear it, thanks for the review, Mechelle!
Love it! I have been looking for a way to support businesses I share the same values with and this is a way to find these companies.
Amazing, thanks for being a member, Victoria!
I've been a member of Thrive Market for a few years. They have come a long was as far as quickness in shipping. I also thought they did a great job during the start of Covid Quarantine. They offer a variety of great products that are acceptable by my food standards and 80% of the time the products are cheaper than what I could get for the same brand locally. I'm not sure if I just luck out or what the case is, but I almost always receive free shipping and some sort of discount or free product which makes the savings totally worth it.
Any contact I've had with them has been speedy and kind. Sometimes their availability of products isn't great but, you have to remember that they are trying to bring you top quality products at a lower price, which can't always be easy in our greedy, every-person-for-themself, society where money speaks louder than health.
Originally I had planned to discontinue my membership but find the online ordering or products at the price too good to pass up.
Thanks for sharing your feedback, Rochelle! We're happy to have you as a member, our team is working hard to increase our inventory levels and we appreciate your understanding.
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for sharing, Nyla!