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Three Bird NestReviews 871

3.2

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Three Bird Nest Reviews Summary

The company enjoys a generally favorable reputation for its stylish offerings and efficient shipping, with many customers expressing satisfaction with their purchases and the quick response from customer service when issues arise. However, concerns about product quality are prevalent, with multiple reviews highlighting defects and a lack of durability in garments. Additionally, customers have expressed frustration over return policies and perceived indifference from the company regarding product discrepancies. Overall, while the brand has a loyal customer base drawn to its aesthetic and affordability, significant improvements in quality control and customer support are needed to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
125
value
20
returns
15
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13,666 reviews

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New Jersey
1 review
0 helpful votes
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Poor quality
March 15, 2023

I ordered three t shirts to from them and after just one wash they weee so pulled I could t wear them. Ridiculous for over $30 for a t shirt.

Date of experience: February 13, 2023
Florida
1 review
0 helpful votes
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Great quality clothing
February 13, 2023

Love all the clothes I've ordered, and the sales make from some pretty decent prices for great quality of materials. My only qualm is shipping time. My 1st order I received within a week which was great, but my second time ordering it was almost a month before receiving my items.

Date of experience: February 13, 2023
Maryland
1 review
0 helpful votes
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Clothes are over-priced
March 15, 2023

I made the mistake of purchasing a couple items that weren't returnable. Others I kept because it's just easier. But the products are not worthy of the prices and they do not post negative reviews of products.

Date of experience: February 13, 2023
Ohio
1 review
0 helpful votes
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Wonderful
February 12, 2023

Lots of compliments! Great fit, great quality. Definitely ordering more from them.

Date of experience: February 12, 2023
Oklahoma
1 review
0 helpful votes
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Very pleased
February 11, 2023

I was very pleased and love the OFTW I got. Shipping was fast and clothing was excellent quality. Will buy again from Three Bird Nest!

Date of experience: February 11, 2023
Illinois
1 review
0 helpful votes
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Love The Styles!
February 10, 2023

New to Three Bird Nest and heard about them from Tik Tok. Three items purchased so far and love, love, love them. Sizing was perfect, all fabric and colors as described and everything so warm and comfy. They even have an email notification system for when items are back in stock.

I will order again and again and can't wait to see their summer line.

Date of experience: February 10, 2023
Texas
1 review
0 helpful votes
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I love Three Bird Nest!
February 9, 2023

I've made a few purchases and have been very happy with everything. Delivery, quality, pricing. No complaints!

Date of experience: February 9, 2023
Minnesota
1 review
0 helpful votes
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Have purchased and will purchase. This girl knows what we want!

Date of experience: February 9, 2023
Missouri
2 reviews
1 helpful vote
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TH
February 9, 2023

Love everything I've received. I've ordered several times and totally happy with everything.

Date of experience: February 9, 2023
Colorado
1 review
0 helpful votes
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Cute clothes
February 8, 2023

Everything I've ordered is super cute and great quality.

Date of experience: February 8, 2023
Canada
1 review
0 helpful votes
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Returns
March 10, 2023

I have purchased a lot and love the quality, however with duty, Canadian exchange it's a lot of money to not be able to wear or return items that do not fit, so unfortunately am not able to continue to support this business.

Date of experience: February 8, 2023
New York
1 review
0 helpful votes
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Best site for high quality groovy clothes!
February 7, 2023
Updated review

Super easy to get chat help with sizing! Gave my measurements and got exact info. Garment fit perfect!

Date of experience: February 7, 2023

Quick and easy!
September 10, 2022
Previous review

Quick and easy!

Date of experience: September 10, 2022

Exceptional quality and outstanding customer service!
June 17, 2022
Previous review

Finding the exact fit in jeans shopping in line can be a challenge and the people at TBN made it SO easy! Simple returns and turn around so assure I got the correct fit! Customer service is OUTSTANDING! Super fast email response! They will call you if you request. I love having unusual garments that no one else around me has! This shop delivers!
Happy shopping! Happy wearing!
Oystermoon11

Date of experience: June 17, 2022

Excellent customer service!
June 14, 2022
Previous review

Excellent customer service!

Date of experience: June 14, 2022

Customer service is super prompt and so upbeat and...
May 29, 2022
Previous review

Customer service is super prompt and so upbeat and helpful!

Date of experience: May 29, 2022
New Hampshire
1 review
0 helpful votes
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Cute but cheap
March 9, 2023

I have to say I am a bit disappointed with this company. Things take a long time to ship. This is something I could certainly overlook, however I have found their clothes, for the most part, to be very poor quality. Too bad because the style tends to be just what I like! I just wish things were made a bit better, even if this increases the cost.

Date of experience: February 7, 2023
New York
2 reviews
1 helpful vote
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Quick delivery and beautiful jacket
February 7, 2023

A beautiful jean coat that I am waiting for winter to leave to start wearing!

Date of experience: February 7, 2023
Minnesota
1 review
0 helpful votes
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Very impressed!
February 7, 2023

The shipping for my order was delayed for understandable reasons. I entered the chat on the website and was working with a customer service rep. I told her I was wanting an estimate on when my order would ship as I was going on vacation and was hoping to have the item by then. She explained the ship dates were a couple of weeks out (past my departure for my vacation) and offered to refund the order. I wanted to keep the order and thanked her for her assistance. The same day, I received an email saying my order had shipped! I am guessing the person who helped me in the chat may have had something to do with this - I was very impressed. Whether the order would have shipped or not, the service and response was wonderful. All my orders in the past have shipped on time and the service has been great!

Date of experience: February 7, 2023
Texas
1 review
0 helpful votes
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Disappointed
February 16, 2023

While their online customer support responds timely, there is no resolution offered to me regarding the three issues that I have experienced with the company/products. That is 3 out of 4 purchases.
The shirt is so off of the mark with the size, a medium that looks like it should be a XL - no exchange they said.
The cute "cozy jumpsuit" - I ordered 2. Love the style but the pilling after 1 wash is unacceptable. They told me to hand wash, air dry which is fine IF the garment said that anywhere or had an inserted card in the shipment. They told me it is stated this on the website.
I asked for the 2 to be replaced since they are brand new and look like they are years old with 1 gentle wash/gentle dry. They said no.
BUYER BEWARE. I wont be back.
I really liked the products but I won't be back.
Three issues and sorry we can't do anything is ridiculous and very poor policy.

Date of experience: January 17, 2023
Illinois
1 review
0 helpful votes
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Love it, but pricey
February 15, 2023

I am loving most things that I have received from this company, but I DO feel that their stuff is overpriced. I am looking at similar sites that are cheaper!

Date of experience: January 16, 2023
Alabama
1 review
0 helpful votes
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Sizing was off
February 15, 2023

I ordered comfy pants and I wear a size 6 or small. But according to the website chart a medium is a 6. The waist was okay but the rest was huge and way too long. The model showed the pants 5 inches above her ankles….mine were 2 inches dragging on the floor. I am 5'3" and weigh 128.

Date of experience: January 16, 2023
Iowa
1 review
0 helpful votes
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Fast delivery and quality items!
January 16, 2023

I was very pleased with how fast my order was delivered and the quality of the clothes purchased. Will be a repeat customer in the future!

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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Love
January 15, 2023

This took a little bit longer to get than expected but it was worth the wait I love my outfits

Date of experience: January 15, 2023

From the business

Shop our online boutique of cute clothing & bohemian styles. Three Bird Nest sells Women's Boho Clothing & accessories at affordable prices. Cutest outfits too!


threebirdnest.com
Livermore, California, United States
+31