thredUPReviews 6,181

Dear James (CEO),

Your company is obviously re-selling the good stuff, either to other consignors, abroad, on Ebay - somewhere. You are going to get caught.

I am glad I came across these reviews before giving my clothes to a bunch of criminals. I looked at some of your reject photos that others shared -- funny how they are the cutest, highest quality, best condition clothes. I'd rather donate them and someone needy can benefit than deal with you crooks!

DO NOT fall for this! Take your items to a consignment shop or have a garage sale. I sent in an entire bag packed with brand named items-most had never been worn. They rejected the majority and what they accepted, they paid pennies for. One item they are selling for $7.99 plus shipping and handling. I got a whopping $. 40 payout. When I asked for a review, I was sent pictures. Bran new items were marked as showing stains and there are absolutely zero stains in the pictures. I also asked them to disclose what is done with all of the rejected items. I got no reply. Rip off!

I've sent 18 bags and have been happy with every single payout! It's awesome that they now can return items that aren't accepted and they photograph any flaws in the items you send. There is total transparency and there is no reason for them not to accept your clothes if they are perfect! I've also purchased from them 15 times and the very few times I've had an issue with an item they have corrected immediately. Their customer service rocks! I'm such a huge fan that I now have a coupon code to share with first time customers. KORI35 will get you 35% off + free shipping on your first order!:-)

If you have ANY doubt about using ThredUp for selling your gently used clothing, refer to their Facebook page where you can read thru negative experiences daily... with an occasional cheerleader thrown in the mix saying they received hundreds of dollars for their clothes... blah blah. I sent in a stuffed bag with the same quality standards I'd expect to receive if purchasing clothes from them or any other resale site and nearly every item was rejected including NWT items... I earned $5. As another user pointed out... it's amazing how ThredUp has raised all their prices, lowered all their payouts and rejects and refuses to pay for so many pieces of clothing yet they can give away thousands of dollars of credit for e-mail referrals without any commitment to purchase.

I'm actually shocked that there are so many negative reviews! I sent in a bag of kids clothing and made $45 on it. It was MUCH easier than storing the clothing for a yard sale (which I would sell for 25 cents a piece), or trying to list it all on eBay.

I've consigned my clothing at local shops for years, and their payout is comparable.

The reason I like using thredup is because tossing my clothes into a bag and brushing my hands of it is MUCH easier than standing at a store counter while some snobby hipster sneers at all of my pre-owned clothing, then decides to take ONE item. This system saves me time AND aggravation, and it's nice to know for $10 I can have any unwanted items returned to me.

I've ordered from them also, because I live in a relatively small town and the only way I can find and afford certain brands is buying the pre-owned pieces online. The items I bought were clean and looked new (and some were).

This site is a total scam, and they are only out for profit through theft. There is enough evidence from numerous negative reviews to show that this company is lying and stealing from people. I was very careful of what I sent in, and several items were like new, and one item I had just purchased from ThredUP, but sent it back as it did'nt fit my son, yet they rejected what I had just purchased from them?
The clothes they did accept were what I view as the lower end clothes, and they rejected all the higher end items I sent in. They are clearly lying and making money elsewhere off of the other clothes.
Their site indicates that they will give you up to 40% on your clothes, ha! Almost everyone I have spoken to has received between 10-15% for brand new clothes, what a joke!
I labored over washing, ironing, and packing these clothes, just to be taken advantage of. Don't waste your time buying or selling from this crooked place. Go to Ebay, Craigslist, or have a garage sale and you will do much better.

I started out really liking this company. They seemed to be fair but lately I've noticed that some really good and brand new things I sent in were not accepted. I questioned them and they actually sent me phtotos of things that they didn't accept, claiming they were stained. To let you see what they claimed as "stained", here are some of the photos they sent back:
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http://s3.amazonaws.com/thredup-paperclip-production/assets/*******/raw.jpg
The second top is actually brand new never worn!
I really question their judgement, especially since their "consignment experts" have chipped, dirty nails- you wonder how they can have such attention to detail if they can't bother to notice their own grooming.
I would say proceed with caution, and purchase the 9.99 insurance they offer to get your things back if they don't take them.

Do not send them your child's clothes! Please trust me on this. For every few people who say they've had great experience with selling there are a hundred more with mine. Very expensive clothes rejected with no explanation. A pair of Keen boots that were over $50 new, worn a few times, and like new- "recycled." I got NO MONEY for them. Gone. No explanation as to why. The only reason I gave 2 stars instead of one is that I've had an ok time buying in the past, but I can't understand how they even have inventory anymore. No one is going to send in their higher quality/best brand clothing unless they just don't know, and I guarantee no one would do it again. Consign at a local store or sale. They give you 60-50 percent most of the time. Thredup did accept a lot of my clothing and gave me less than 15 percent on most of it.

I agree with the others and only wish I would have read these remarks before sending in my bag. I followed the directions to every detail, perfect condition, name brands less than two years old, a bag stuffed to where I could barely close it. And for what... $17? I could have donated these items to friends, family or those in need and feel better about the time and money spent. They accepted 17 items in total, but even so I added this up and the conversion is less than 10% from what they are reselling them for. That's horrible! Never again, and no I won't even buy on the site - it's almost like stealing what they are doing over there.

What a disappointment and rip off! I sent in 28 items, some clothes NWT (new with tag), some NWoT, and some rarely worn. I scoured them for "rips or stains" or any defect. The brands were Hartstrings, Flapdoodles, Rare Edition, Children's Place, OshKosh, etc. Only 8 of those didn't have "rips or stains" which meant I only got payment for 8 items ranging from $2 (NWT) to $5 (Ralph Lauren worn sundress). How were the NWT items, or never worn items ripped or stained?! Only 1 of the 5 NWT items passed the inspection. ThredUp doesn't give you an opportunity to agree or disagree, and I would have asked for the "unacceptable items" to be returned for the $11.99 fee, but I honestly did not think any of them would get rejected, or only one or two of the ones that had actually been worn before. You're better off going to a local consignment shop so you can decide not to sell if you aren't happy with the price, or a Mom to Mom sale and sell them all for $1 and you'd still be ahead. The requirements appear to be impossible to meet. I would rather donate items than use Thredup again. Lesson Learned. I heard about Thredup on the Today show and thought it was legitimate. Don't believe everything you hear.

I would only go to this site to use your free $10 credit and then run! But whatever you do, do not get scammed into sending them your nice name brand clothes in that handy huge bag they send you for free. That's how they get ya! They sent me a bag and told me to stuff it full and send it back for free and they would pay me top dollar for my clothes. BS! They paid me for someone else's crap! I didn't get a cent from the actual clothes I sent them! I see them listed on their site but they're not even crediting me for them. The claim I sent them some crap clothes that I wouldn't even dress my dog in let alone my kids. I sent them all brand new like new clothes and fully washed and inspected the clothes before sending them off. There were no holes, stains or rips and they were all brand name clothes. They paid me $9 for someone else's clothes! I got screwed! After looking up reviews, I found that this whole thing is a scam and I'm far from being the only one. Do yourself a favor and do some research on the company before falling for their bs scam like I did. Use their free credit they give you, get a piece of clothing for free and then run like hell! SCAM SCAM SCAM! They even have an F rating on the BBB!