thredUPReviews 6,181

Although I may write a better review if speaking only to purchasing from Thredup, this review is specifically rating their Polka Dot Clean Out Bag/ Sell your items to them process. I have three words for you... DO NOT BOTHER! It took them about 5 weeks to process my two overly stuffed bags and them I totally felt ripped off. I know I could've made more than double at my local store that purchases gently used clothing! I feel completely cheated and unsatisfied with this online site! As one example, I was paid. 80 for something they have listed on their site at $10.49. They accepted most of my items, including expensive boots and shoes, in total 40-50 items and my payout is only $75. I'll donate to Goidwill next time.

I very seldom write a bad review, but I believe this company has turned into a con. The last bag I sent in they accepted just a few items. Everything in that bag was trendy and in great condition - I know there was even a 3 piece Carter's set and some other things that had never been worn! Anyway, they paid cents for the few items taken, evidently "disposed" of the other things, and then sold the only outfit they accepted and paid a matter of cents for, for a total of $25! After all that, turns out if I'd had any money in my account, they would have charged me to send in that lovely bag and I'd have went backwards. I once loved ThredUp but it's went downhill. Save yourself some $$ and frustration and take your things to Once Upon a Child, or a local consignment, or even have a yard sale. You'll end up far better off.

Sorry, I was hopeful at first but not impressed. The cost of the items is ridiculous, Items I sent in your asking $20 for I only paid $5 with sales ticket still attached. My Payout sucked and then the way you worded the return assurance when I ordered my bag and it did not show on my bill until my clothes sold and then you charged me for it so you didn't have to pay me out. I was going to buy clothes on here and then continue my use of your site but now I am done, waste of my time! Again too expensive!

I have been buying from Thredup.com for 3 years. I have recommended this site to alot of moms. I have never had any problem with the clothes that I have bought, however I am not happy with the latest amount I was given for my clothes I sent it. In the past I would receive around $35 for my clothes, but since the site has become more popular they are taking less clothes. The last bag I sent in I only got $13 for. It is a great site to buy from for good prices, but don't expect to get alot for your clothes that you send in.

I have had mediocre success shopping on Thredup.com; one order was well worn despite being marked as "like new," but two others were more on par to ratings. In the interest of time/energy I did not make a formal complaint or return the item. In terms of pricing, I have noticed sales at Kohls, Marshalls, and Nordstrom Rack of new items are often cheaper than the identical used products available. This deters me from shopping on the site more frequently. Again, with small children running around the house the notion of online shopping is certainly tempting, but it is not necessarily saving me money on quality items.

In terms of selling, I have mixed feelings about my experience sending in a bag. I am thrilled clothing is no longer sitting in my closet. However, the amount I received for the clothing I sent in was a fraction of what I would have likely gotten at the consignment store down the street from my home. It was the convenience of mailing it that lured me, and not having to follow-up with collecting cash etc. I was happy to have "store credit" towards additional items.

Thredup is an excellent site to buy clothes. In the past few months, I have bought clothes several times. The clothes arrived in excellent condition. I love the fact that there is a 30 day return policy. The clothes arrived rather quickly after ordering them and were very professionally packaged. New arrivals are posted daily on the site and I have become addicted to finding great deals which are always available. I have sent in several bags of clothes. The drawback was that Thredup does not pay as much as one might expect. However, it's an easy way to get rid of clothes and use the earnings toward future purchases. I love this site!

This is a very good idea really poorly executed both for the consigner and the buyer.
They pay much less than brick and mortar consignment stores so if you have a local store in your area, definitely check them out first. They also reject items for no apparent item and claim they were stained or otherwise damaged even if they are new. If you want your rejected clothes returned, you have to pay 10 bucks IN ADVANCE instead of them letting you know what they've rejected and letting you decide. You could conceivably pay the $10 and have no rejects and just lose the money. Plus it takes at least 6 weeks for them to process your bag. From the shopping perspective, it depends on what you are buying. It is pretty good for kids clothes. However, if you want a pair of jeans, good luck. You might know that Lucky Brand jeans in the Sofia size 6 fits you, but they will only list it as Lucky Brand jeans with no further description about the cut. There is only one picture for all items so you can't see the back of anything. They could be selling way more clothing if they described the items at all. Really weird that they haven't figured this stuff out.

I have another place to find great buys! Things I've received I've loved! I can sort on the brand I want and by the size for easy viewing. I can look at every few days to do a quick run through! And sending clothes in... wow, where have I been that was super easy? How many clothes have I donated the past few years that I could've split donations and send some to ThredUp. I just applied money earned to other clothing for key and essential pieces. I love it! It's innovative and I know it has to be very time consuming to picture and catalog each piece of clothing... maybe in due time more description can come into play. I love it!

I always have a good experience shopping on Thredup.com - they sell only items in excellent condition which they carefully inspected. Once they noticed a flaw, even the tiniest flaw which I could not even see, they offered the item for free. I like how everything is laid out and easily filtered. Now they have items for adults, not only kids which is great! They do have many items though so be prepared to take some time to browse.

I was able to get some great kids items at great prices for back to school - 5 pairs of jeans for my kindergartener for less than $30! I noticed recently that there seems to be a shift towards high end items (Ralph Lauren, Janie and Jack) and away from practical, everyday stuff (Carters and Osh Gosh). I hope this is just temporary and due to no inventory being available. I like to buy really nice stuff at a good price, but what will keep me shopping here regularly will be the ability to buy everyday clothes at a great price.

I started out liking this site because you couldn't beat the prices you were getting some really nice items for your children. But I too have had issues with the customer service. I've sent in a few bags and were told they could not sell them because they were dirty but could not give me any proof they were dirty. I wash everything but the new with tags. A couple of my new with tags items they "wouldn't sell" because they said there were missing buttons (on a swimsuit).

The things they did accept and sell I received the minimum amount (. 90 for a brand new winter coat from Land's End). They sold for $12. I'll never send anything to sell to them again.

Also, I've made an inquiry as to way all of the e-mail ads now are for the WOMEN'S clothing? I use to get at least 2 e-mails a week about kids clothes. Now I only get email ads about the women's stuff. Their response was I need to set my e-mail up better to accept all their e-mails. Why would I have to change it if I wasn't having issues before.

You can never get a straight answer from them or proof if you challenge a decision they made. I don't shop here anymore.