thredUPReviews 6,181

The site is set up well, and I love the concept of having a place to buy gently used items. I feel like the imperfections in the products should be described in more detail and/or there should be close-up shots of the flaws so the purchasers can make informed decisions. Returns are easy enough, but I would rather know upfront.
I also returned a pair of shoes that, from experience, looked like they were originally purchased from TJ Maxx or Marshalls. There was a silver $30 marked on the sole. I purchased them for more than $30 and didn't discover the silver 30 until the shoes arrived. I was incredibly disappointed to have paid more than the original purchaser of the shoes and think that ThredUp should do a better job in pricing their items.

I have sold items to Thred Up and purchased items as well. My experience has been great! I'm a big fan of secondhand/vintage shopping but don't always want to or have the time to peruse shops downtown so it's nice to sit in the convenience of my own home and shop at my leisure. Everything I've received has been great quality and true to it's description. I needed to return a couple things because they didn't fit correctly; that process was smooth and easy as well. Love this site and highly recommend using it!

Clothes were great quality and were carefully packaged! Can't wait to purchase more great clothes!

I would say the buying side of my experience has been positive. Good quality goods for a low price. I am somewhat confused by my selling experience. The ease of filling and sending the bag were great. The email with instructions on pay out was very confusing. I felt the pay out price for the amount of clothes kept was very low (under $50). I also have been receiving emails when my items sell. So is this additional money I would receive for the sell or is it just confirmation that it sold? If it is just confirmation... why? If I received money up front why send emails when items sell? I will continue to use thredUP to purchase items but I may not sell again.

I love the idea behind Thredup. I love being able to send in clothes to be sold or recycled. The real drawback of the site are the poor search functions. I know there are more search functions being added to the site, but the roll-out hasn't been smooth. Looking through pages and pages of items that aren't well categorized isn't very fun and can feel tedious just to find one piece. The saving items into your closet is a great idea but not well implemented. I also wish there were better details added about certain item types. Interior shots of purses and number of pockets in a coat, for example.

I direct anyone who'll listen to me to this site. I can't help myself but check it several times daily! It's a little too easy to find things that I may (or may not) need.:-)

Also, the whole return process is SUPER easy and painless.