thredUPReviews 6,181

Please consider reading the BBB reviews before you proceed with selling items to this company. I wish I had before a co-worker recommended I try it so I cleaned out some items that I hadn't worn in a while including a few small hand bags. It took them about a month to process my bag, which had about 20 items in it and they took 6. Gave me $7.00 after the $10.99 cost for the bag and they have listed the items for a total of $90 to sell on their site. I get the concept, but if you are looking to make any $$ don't bother. A local consignment shop or good will would be just as easy. Think before you waste your time. I'm sure the site owner is doing quite well. Just beware, don't set your expectations very high.

I calculated the total resell costs listed by thredup of the items accepted from my bag- more than $170. Yet, my payout (minus the ridiculous 10.99 shipping and handling fee) was less than $5. That is absolutely ludicrous. On top of that, the processing time for my bag was over a month and ended up happening more than a week after it was estimated on the website. There are resell services that are faster, yield higher returns and don't make you pay for shipping and handling. Even donating used clothes to charity could prove more cost effective as a tax write-off. Very disappointed.

Don't expect to make much money on anything, truly pennies on the dollar. I have sent mostly new items with tags on them only to receive less than $20 in credit. I have bought a few items with my credit ( mostly hand bags) and have enjoyed them. A few were not what I expected, but overall I was pleased with purchased merchandise.

I was pleasantly surprised to open my thredup package and find that i liked the four tops i'd ordered even more in person than on the website! This has never happened to me in my eight years of online shopping and might have something to do with the lack of an 'outfit view' option on the website (where you see the clothes on a model instead of a headless mannequin). The textures and colours of the items were exactly as i'd hoped they'd be (beautiful), and nothing was visibly second hand. My only gripe with the thredup experience is that sifting through the products to find something i like takes a long time. Well worth it, though!

I'm a super busy cafe owner that needed a wardrobe update/makeover, but didn't have the time or money to invest in a traditional shopping spree. I'm also concerned about the amount of used clothing getting thrown away and ending up in our landfills. I've placed 2 orders and I've received so many great pieces that immediately elevated my style. Yes, there were several pieces that didn't fit, but it's a small price to pay to get many other perfect pieces! A few items I could have returned, but didn't do it in time, which is totally my fault. One piece was clearly a child's vest, but still, everything else was great! Now, I can search for a particular brand or article of clothing! So, so convenient. Thanks ThredUp!

It's great to be able to try on -- and send back if the fit isn't just right or if the item is difficult to evaluate until one sees it. The option of free returns for store credit seems reasonable as well.

I would give all Five Stars if the website were a little more responsive. The sorting categories are well thought out -- but the results take so long to load or are so glitchy that it takes more time than I would wish. It must be difficult to present black garments, but the photos are so dark that it's impossible to see detail. Over all, it's a better use of time traipsing to brick and mortar.

I fell for the "clean out " bag slogan... sent them amazing quality NAME BRAND items. They sent me an email listing 4 out of the 15 items I sent. I questioned it and was told my stuff was not in resalable condition... I shop"consignment" as a rule, rarely ever buy new at full price so I know what I sent was worth a lot of resale dollars. I can tell you they are legalized thief's. I will never fill another clean out bag again. My thoughts are that they keep a few token items to appear online but sell the majority of items overseas.
I have purchased from them prior to my clean out bag experience and have received quality items. It's a bitter pill to swallow though when they rip you off. As a business person I do have to say that the owner/creator of the site is a genius! Have people send us a ton of expensive stuff, steal it, resale it, offer up pennies on the dollar and laugh all the way to the bank... lesson learned!