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Thoughts to Paper Reviews Summary
The company, Thoughts to Paper, enjoys a strong reputation for its professionalism, expertise, and commitment to customer satisfaction in the patent application process. Customers frequently commend the team's thorough communication, attention to detail, and supportive approach, which fosters confidence and clarity throughout the often complex patent journey. However, some reviews highlight concerns regarding communication lapses and service delays, particularly when issues arise post-application. Overall, while the company is praised for its quality and reliability, enhancing responsiveness during challenging situations could further strengthen its customer service reputation.
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I'm very happy working with Thoughts to paper and Jay Chiao, our representative. He is so fast in responding emails and highly professional.
Well done. I will use these guys again. This was the second time i used them. Attentive. Thorough. Considerate and patient. I enjoyed working with TTP.
So happy with this firm. Professionalism is an understatement. Not much more I can say. I am impressed. Keep up the great work!
Rich@ Belair
From the beginning it's been a pleasure working with Thoughts To Papper! The representatives are very clear when they talk I love the way they handle me as a client I would use them in the future. I would highly recommend to a friend or family
1 INTERNATIONAL UTILITY AND 1 PROVISIONAL - BOTH WITH EXCELLENT RESULTS - THIS IS A PATENT COMPANY YOU CAN TRUST (UNLIKE MANY)
The groupat thought to paper communication to client is great. Jay is particularly a great problem solver.if a client has trouble, he stept in to resolve it and find workable solution. The thought to paper group are optimistic and determined to work hard until the job is done.
I will recommend thought to paper highly to others. Alex C.
The TtP guys were universally polite, patient and professional - and very responsive. So far, a great experience.
ThoughtsToPaper re-filed my Patent Pending several years in a row without batting an eye. Last year, they said to be able to re-file you have to make significant changes to your product. If that's true, why did they re-file the first couple of years without mentioning this? They DID charge me to re-file but I never heard a word back about whether it was accepted or denied.
They dropped the ball several times and they also tried to get me to renew several months early "by mistake".
I'd like to say thoughts to paper was a excellent decision on my end they are patient, easy going and prompt. Thank you so much for helping my dreams come true.
My questions were many and their answers were quick in coming. The process was painless and inexpensive by comparison to most others. Can't say enough. I'm not leaving their side!
I am pleased with Jay Chiao who helped me with the whole process I had a lot of questions and he was very professional and responded to all my concerns. I also want to thank Will the engineer who was there to help me as well he did a great job. I highly recommend this company at first I was scared to work with them but then they answer all my doubts.
I was nervous and wasn't completely prepared. Sam took the time to ask the necessary questions. Mine was a complex idea that was hard to explain.
After a second review, he was able to capture my invention and write a wonderful patent. Thank you to all involved!
Don't just talk about it, do it, these people can make it happen!
Great people, great services. You ask a question you got prompt answer. Great communication. Definitely will come back again for more business with this good company.
Thank you for the good professional work you provide, excellent.
Always perfect willing to go the extra mile, I call them they are nice. Kind and willing to listen
Such a talented team
Efficient, Effective, Reliable, Professional team that fully understands the technical and legal requirements of the Patenting process.
Thank you Everyone for providing excellent customer service! You have exceeded all my expectations. Great Job! And if you're reading this review trying to decide if this is the "real deal". Look no further, this team has earned future business with me as well!
Quality work, a good understanding of the scope of our invention, fast responses, and a friendly staff; for the price, this was a completely unexpected experience.
Everyone we have worked with at TTP has been very helpful, prompt, and professional. We would recommend them to anyone, especially other small business owners just getting started with their ideas!
I have used their service many times... and they have always performed and came through with the greatest of expectations! I would not hesitate to use their services and I will use them again, and again. They are the best I have found, and I do not search anymore... Thoughts to Paper are my team!
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Patent applications, patent searches, business plans, and other consulting services for individual and small business inventors and startups.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Daniel, if we were all about the money, we would simply not mention if there was something needed to be done to re-file. If based on our review, re-filing is not appropriate, we would let you know or give you some options. If we did charge you and the application was not filed, rest assured we will simply refund you immediately. We are here live by phone and chat Monday-Friday, you can easily call any time to check on your application. Give us a call and we can look into your specific case and resolve any concerns promptly. If your questions are not answered, please escalate it and we will find the right person to get the answer for you.