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The ZebraReviews 263

2.8

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The Zebra Reviews Summary

The Zebra has a rating of 2.8 stars from 263 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Zebra most frequently mention insurance companies and personal information. The Zebra ranks 4th among Car Insurance sites.

service
61
value
61
quality
51
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Michigan
1 review
7 helpful votes
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CS
September 22, 2020

You CS is super, and i appreciate your help. Thank you for helping and giving me exceptionally price for auto insurance

Date of experience: September 21, 2020
Texas
1 review
16 helpful votes
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Excellent experience
September 22, 2020

This was a very easy and exceptional experience. There was no high pressure sales and the agent was extremely helpful and professional. He was able to help me save a total of almost $700/yr on homeowners & auto insurance! I would highly recommend anyone wanting to compare rates to contact TheZebra.com!

Date of experience: September 19, 2020
New Mexico
1 review
2 helpful votes
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Wish I Came Here First
September 17, 2020

Sure wish I had researched this company before giving them all my personal information. I am furious at myself for falling for this scam. Don't be the sucker I was!

Date of experience: September 17, 2020
Ohio
1 review
5 helpful votes
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zebra.com insurance rates
September 15, 2020

They tell you 10 quotes but after you list all your personal information you only get 3 quotes. They list other insurance companies but you have to go on each site and list all your personal information again on each site.
Don't waste your time

Date of experience: September 15, 2020
Florida
1 review
4 helpful votes
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Company just wants your personnel info, probably to sell, all they do is refer your to another company and have to fill out same questionnaire to maybe get a quote.

Date of experience: September 12, 2020
Illinois
2 reviews
0 helpful votes
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Stay Far away
September 10, 2020

DO NOT PURCHASE INSURANCE THROUGH THEM! They of horrible insurance providers. I got stuck with unique car insurance. Omg worst experience ever. I called cancel the policy theynlied told me everything was good and then they tried to take another payment out of my account. They never cancelled the policy. Thank god i recently had to get a new debit card and the payment was denied. They have the rudest customer service ive ever dealt with. STAY FAR AWAY! I ended up with state farm for a lower price and lower deductible and excellent customer service.

Date of experience: September 10, 2020
Texas
3 reviews
0 helpful votes
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Bogus
August 28, 2020

This company is in business for them and not saving you money. Their info is bogus bulls t. The price they quote you is not the price the insurance company gives you! Do not waste your time using this worthless website!

Date of experience: August 28, 2020
Wisconsin
2 reviews
0 helpful votes
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Never write BAD reviews but HAD TO as this company is a scam-don't waste your time! The billions we are being OVERCHARGED for car ins is their ONLY TRUTH they say in the TV. After that. We are website with some partnering need you would insurance agencies there's no one to talk to there's no support there's nothing in every one you go to you have to refill out the application tells me that zebra is not orchestrating anything except collecting money every time you click so don't call go to consumer reports for AARP I simply contact directly to insurance company this is so bogus and I never even heard of the insurance company and they even referred me to their liars we are tired of being scammed Americans are tired of it stop it that's why I had to say something enough is enough thank you and God bless us all.

Date of experience: August 10, 2020
New York
3 reviews
3 helpful votes
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Beware, you give these people your info and you will never get rid of them, they will call you, they will write you, they never stop. Like the X wife you hate... run from this..

Date of experience: August 9, 2020
Texas
1 review
1 helpful vote
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This company is BS, nothing more than giving all your information to insurance companies so you get one call after another. There is no instant price comparison. Don't waste your time!

Date of experience: July 27, 2020
Arizona
5 reviews
7 helpful votes
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Last time I used this service I was connected to a decent rate with MetLife. The part they don't tell you upfront is that you're signing up a "self-service online account." I was never able to get service on my auto policy when I needed it and had to call a different number from my home insurance. When the website failed to work from my computer, I was left without access to my documents or account. MetLife raised my rates multiple times without any notification, until I quit completely and went to Mercury. Avoid this website for the things they don't tell you upfront.

Date of experience: July 19, 2020
Colorado
2 reviews
8 helpful votes
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Bait and switch! Quoted 47 a month though zebra.com and when clicked buy policy it goes up to 66 per month!

Date of experience: July 6, 2020
California
1 review
6 helpful votes
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Parasitic site. Came back with a list of several insurers websites most with out quotes, I had to enter my info again. Zebra likely gets ad revenue or makes a commission for referrals. Total self serving scam.

Date of experience: June 25, 2020
Massachusetts
1 review
2 helpful votes
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Waste of time
June 23, 2020

They make you answer a ton of question for about 10 to 20 minutes and then they offer you quotes but youbonly get 5 choices, meaning they probably have agreement with this companies. When you click on the quote, of a companie, they ask you the same stupid questions all over again and then in the end, they ask for your ss# which most likely means they're going to run your credit. If you like to lose a few points from your credit, go through this stupid process.

Date of experience: June 22, 2020
Colorado
1 review
3 helpful votes
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Trash. Scam. Avoid this company. Contact insurers directly. Sites like this one should be shut down.

Date of experience: June 21, 2020
California
2 reviews
10 helpful votes
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Waste of time
June 11, 2020

I went through the process of entering info to obtain a multiple quotes. Total waste of time. Not even affordable quotes, nor either all Insurance companies included. You enter all the info, than you click a button next to a company name they gave you, that will brought you to their individual website to start the process ALL OVER AGAIN!.
Complete waste of time. Plus no reasonable prices what so over. I called individually Insurance companies I know and got me the best quote

Date of experience: June 10, 2020
Texas
1 review
12 helpful votes
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This is nothing more than a referral system. They collect all you personal info then sell your contact info to cold calling insurance agents. You will NOT get any comparison pricing thru this website. Then all these awful insurance agents will never leave you alone. You will regret giving them your info. If you do not believe me, just fill in all fake info and see exactly what I said above. AVOID.

Date of experience: June 4, 2020
North Carolina
3 reviews
16 helpful votes
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Waste of time
May 27, 2020

I had high hopes for this site after seeing the commercial. I filled in the requested info and expected to see the promised quotes. Nope. It simply redirected me to the various advertised insurance companies. It was just a lead generation site. What a waste of time.

Date of experience: May 26, 2020
California
1 review
11 helpful votes
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Waste of Time
May 26, 2020

Why did I just enter all my information just to receive a list of auto insurance companies with a link to their website where I am supposed to re-enter all of my information? That makes the Zebra website absolutely pointless.

Date of experience: May 26, 2020
New Hampshire
1 review
4 helpful votes
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Don't bother
May 24, 2020

If you want to save time by comparing multiple companies at once don't bother with site. After giving zebra.com all your information instead of giving you a quotes that give you a list of companies that they think would give you the best prices then you still have to re-enter all the same information into each one of those individual prices to get the dollar amount other sites can get you at least an estimated dollar amount without having to redundantly enter the same info five and six times

Date of experience: May 24, 2020

From the business

The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify car and home insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white."


thezebra.com
Austin, Texas, United States