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The company has garnered a mixed reputation, with some customers praising its competitive pricing and successful unlocks, indicating a degree of reliability in specific cases. However, a significant number of reviews highlight serious concerns regarding service delays, unfulfilled promises of refunds, and poor customer support. Many customers report feeling scammed, particularly when refunds were not processed as promised. Overall, while there are instances of satisfaction, the prevalent sentiment reflects frustration and distrust, suggesting that potential customers should exercise caution when considering their services.
This summary is generated by AI, based on text from customer reviews
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A superb site with such a fast turnaround. Could not believe that the code came through to me so quickly and the price was better than competitive! The code worked first time upon entering it into my phone and my new service is up and running. Thank you for helping me through this.
Good service. Code was sent the next day and worked first time round. Considering this was quoted at $80 through a different company I feel like I found a bargain here
SCAM... SCAM... Charged my credit card twice... said they couldn't unlock and refund within 7 days. Emailed and they said it would be 12 days... I'm on 20 DAYS AND COUNTING. DO NOT GIVE THEM YOUR CARD INFO!
Great service, my phone was up and running in no time from a flawless service at an exceptional cost. Keep up the good work and I'll be a regular returning customer!
This was a very convenient way to unlock my phone from home. It's a rather simple process involving supplying some details about your phone and making a small payment, then a few hours later a string of numbers are sent which are inputed into the phone keypad and viola, the phone is unlocked. A nice touch.
As they were unable to lock my mobile phone they promised to return me my money but as yet that hasn't happened. Ellen
We are sorry to hear that you are less than happy with the service you have recieved. If you contact us at [email protected] with your order number and an explanation of the issues you have had we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team
I placed the order and had a code the same day. All for a very reasonable price. Unlock Team, you are doing an excellent business here and helping people stuck with useless phones
The service was fast and efficient. It's unbelievable how fast a code gets delivered now, I remember when it would take weeks, now it's hours and far less cost involved, stick one to the providers and get your phone unlocked, it saves so much on roaming and makes it easy to get better deals. Thanks for a great service
These guys did such a good job at unlocking my phone, it was sorted within a day and was one of the cheapest I could find. A good site that I will recommend for anyone to unlock a phone for travelling.
I would recommend that you use these guys to unlock any and all phones that you need to have unlocked. Staff answer questions quickly before and after payment. Real great service guys! Keep up the excellent work. Now I have an unlocked cell!
These guys are horrible the way the swindle u will seem like t was another company that took ur money and that they are the legitamite one that has nothing to do with otherone. Its a very good scam. They have people doing reviews for them and maby they do a few phones legit but they are a big scam dont get defrauded.
Dear Customer
We have no afilliation with any site called fastunlocker.com. If you have placed an order with us please contact us directly at [email protected] including your order number and we can look into any issues you have experienced.
Kind Regards
The Unlock Team
Great result. Didn't have to wait long for the code, delivered to emai, reasonable price, good support services, recommended.
A very good experience from start to end, my cell is fully unlocked at a competitive price. Customer services were helpful and got back to me in speedy timing. If you use hotmail make sure you add them to your safe send list as this was the only problem I had, not their fault but mine of course
My roaming rates have more than halved since I unlocked the phone, I travel for business and needed to use local chips to save and call locally. Unlock team did a fantastic job helping me unlock and I can't thank you enough.
An all round good experience, I received a code very quickly (three actually) and the first worked. I looked around at a few different sites and all were the same price, overall very happy with the choice and will use again
COMPLETE SCAM! They charge you 10$ but you will never get your phone unlocked and it is impossible to get a refund. Just try tiping any 15 numbers and it will say "Congradulations! We can unlock your phone!" And the compagny write their own reviews for sure
We are sorry to hear that you are less than happy with the service you have recieved. If you contact us at [email protected] with your order number and an explanation of the issues you have had we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team
Highly recommended this site, a quick response very helpfully explantion and the cheapest I found.
My phone was sim unlocked in a few hours
They also provided very good support.
Thank you
Anu
I looked around online for hours finding info on unlocking my phone so that I can get a cheaper roam rate, I found a few free sites that said they will give me the unlock code in weeks rather than days. I found The Unlock Team and they were less than $10 with a same day code. I paid this morning and had a code early afternoon. The code worked perfectly and my phones unlocked
Very impressed by the level of service this site gave at such a reasonable price. I had two phones to unlock, both of which worked. This savid me approx $67 at the providers current charge rates. Customer service was probably better than my providers and emails were answered within a few hours. An excellent site and my choosen unlock provider for future use.
They could not unlock my 2 phones, charged credit card and after 4 weeks no refund. Contacted sales by email and no response.
We are sorry to hear that you are less than happy with the service you have recieved. If you contact us at [email protected] with your order number and an explanation of the issues you have had we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team
Answer: They take your money but if they couldnt find the code u wont be refunded
Answer: Hi, Please contact us at [email protected] and we will be able to look into this and resolve the issue. Kind Regards, Paul.
Answer: Hi, Please contact us at [email protected] and we will be able to look into this and resolve the issue. Kind Regards, Paul.
Answer: Hi there, Please contact us at [email protected] including your order number and we will be able to help you. Thanks.


We are sorry to hear that you are less than happy with the service you have recieved. If you contact us at [email protected] with your order number and an explanation of the issues you have had we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team