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The company has garnered a mixed reputation, with some customers praising its competitive pricing and successful unlocks, indicating a degree of reliability in specific cases. However, a significant number of reviews highlight serious concerns regarding service delays, unfulfilled promises of refunds, and poor customer support. Many customers report feeling scammed, particularly when refunds were not processed as promised. Overall, while there are instances of satisfaction, the prevalent sentiment reflects frustration and distrust, suggesting that potential customers should exercise caution when considering their services.
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This was fast and very professional. I will use this company again for my next phone. I use many phones for business travel and need a good company that is reliable and polite as this one was. Thank you
This was ridiculously easy and so inexpensive when unlocking my Nokia Lumia 610. My older sister had the phone as I was purchasing a new one and we thought it would be difficult and expensive to unlock it. But this couldn't be less true! Within four hours I received a code to my inbox and my phone was unlocked within seconds. Great service, I would recommend it to my friends without question.
They said they'd issue a refund after they couldn't unlock an iPhone. They said they could do it, but then couldn't. That was a fail. They gracefully offered a refund, but I had to hound them to get it. I'm not even sure if I got my refund b/c they gave it to me or b/c I initiated a customer dispute with my credit card. I would rather not deal with this company for an iPhone unlock. Due to my experience, I won't trust them with my upcoming Android unlock either.
Very helpful and was a quick process. I received the code within a couple hours and used it just fine! Very helpful staff as well and I recommend using this company! Customer service was amazing. The price was the best I found for the blackberry bold. They unlock all phones all at a great price and you will have your phone unlocked within a few hours
I have an old HT and was locked so I couldnt use a new sim, I took it to a store and they were going to charge 20 quid and take a week to unlock it. I found The Unlock Team and after entering my IMEI number found out that they could unlock my phone for half the price in less than a day. After entering my details and paying, the code in less than ten minutes, how's that for service? The code worked first time. Superb service and I wholly recommend you to all my friends and family and colleagues.
Knowledgeable staff and experienced unlocking from this transaction. The cost was very good and the program easy to use. I needed some help rooting the phone and customer services were very forthcoming and helpful
Le code de déverrouillage a été rapide et réussie. Je suis heureux avec le travail de cette entreprise ont fait et je ne peux les recommander à toute personne qui a besoin d'un téléphone débloqué.
We were stuck in the UK without a working cell phone, theunlockteam helped us out with a code in no time, we managed to use a local chip with a great roaming deal keeping us in touch with friends, family and work.
I just wanted to say thankyou for unlocking my iphone 4 just after christmas. Your service was top notch and the responsiveness of your team was second to non. There was a choice of many different companies and i am glad i choose you to do the job, a fair price for an excellent service.
We needed to write a review for the excellent service from these. It's Christmas day and we still got a code through, saving the present we had for our sons. What other service would supply on Christmas Day! So impressed
What more can I say, the unlock system came to me after I paid, I was directed straight to the page. Had to go on the play store and install an app which did everything. I tried on a different site first and didnt even get a reply so I was dubious using another but so glad that I did. I highly recommend this service.
After I paid for getting an unlock code for my phone I go regulart emails keeping me updated. There was a slight delay but nothing to cause problems. The program worked perfectand installed on my phone without a hitch. I can now use it internationally and am looking forward to my next vacation! Excellent support overall from the unlock team
The code was a little slow arriving but worked immediately once received. I would use again
So I went to this site and found many things suspicious. I don't want to say too much about it since it seems like the site owner frequents this site based on all these comments. But if you have half a brain, you will be able to tell this is a scam.
Just used this site to unlock my phone for a trip to Japan. I got here not knowing whether the new chip would work after entering the code, but all seems to be working well. I will be using these again if I ever have the need, simple software unlock.
Answer: They take your money but if they couldnt find the code u wont be refunded
Answer: Hi, Please contact us at [email protected] and we will be able to look into this and resolve the issue. Kind Regards, Paul.
Answer: Hi, Please contact us at [email protected] and we will be able to look into this and resolve the issue. Kind Regards, Paul.
Answer: Hi there, Please contact us at [email protected] including your order number and we will be able to help you. Thanks.


Dear Customer
We are sorry to hear that you are less than happy with the service you have recieved. If you contact us at [email protected] with your order number and an explanation of the issues you have had we will be more than happy to refund your order in full.
Kind Regards
Rebecca
The Unlock Team